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Rowell’s Reviews

Home / About Rowell’s Services / Rowell’s Reviews

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From 1193 reviews
Laura Polakowski
Laura Polakowski a day ago

I want to thank the team at Rowell’s for prompt, knowledgeable service. We primarily interacted with Keith and I think, Kim, in the office. On our first call, which was handled as an emergency because of an incoming snowstorm, they were …

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via Facebook
 
Carol Twomey
Carol Twomey a day ago

Friendly, excellent service.

via Facebook
 
Nick Anton
Nick Anton 4 days ago

Thanks to Rowell's service they came out last minute to service my boiler that was not working. Great company! Professional! and responsive!

via Google
 
Nick Antonopoulos
Nick Antonopoulos 4 days ago

My boiler stopped working. Rowell's found a way to fit me in their schedule and get my heat working again. Thanks Rowell's!

via Facebook
 
Laura Polakowski
Laura Polakowski 5 days ago

I want to thank the team at Rowell’s for prompt, knowledgeable service. We primarily interacted with Brian and I think, Kim, in the office. On our first call, which was handled as an emergency because of an incoming snowstorm, they were …

read more
via Google
 
Diana LeBlanc
Diana LeBlanc 6 days ago

very nice tech came out to clean our heating system. 2 thumbs up!

via Facebook
 
Laurie Churchill
Laurie Churchill 7 days ago

Excellent service and response to questions.

Response from business owner

Laurie, thank you very much, we appreciate you as a customer!

via Google
 
Craig Walsh
Craig Walsh 7 days ago

I would highly recommend this company. They were very professional, arrived on schedule and did all they could to fix my clogged up sewer connection. Several roots in the pipe and determine the pipe was broken under the house. Not the best …

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via Google
 
Laurette Young
Laurette Young 8 days ago

This is the 1st time we have used Rowell's service. Best decision we ever made. We had a cleaning service on our heating system, and filter change on our tank. Mike was super polite, & came with a mask on which is very important to us, …

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via Google
 
Michael Robinson
Michael Robinson 8 days ago

Great company and great staff

via Google
 
Jack Hughes
Jack Hughes 8 days ago

Annual oil burner service

via Google
 
susan olson
susan olson 9 days ago

The 2 young guys that came here were very helpful and polite. great reputation for the company, impressed how professional these young men were! Great job!

via Google
 
Dennis Gautreau
Dennis Gautreau 13 days ago

Prompt, courteous, friendly, professional people. Would highly recommend Rowell's to anyone that can use their services.

via Google
 
Richard Budge
Richard Budge 14 days ago

Rowell's is a great local company. They have been here on a few occasions for various reasons. The appointments were scheduled quickly, and the service folks were professional and took care of the problems as quickly as possible. I have …

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Response from business owner

Hey Richard, thank you so much for taking the time to leave us a 5 star review!

via Google
 
AnnMarie DeMarini
AnnMarie DeMarini 16 days ago

I called them last week due to a plumbing and or a sewer issue. I called at 9 o'clock in the morning and someone was there At noon. From the moment I placed my first call to the follow up call the next day to see if I was satisfied …

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Response from business owner

AnnMarie, thank you for posting this recommendation regarding our drain services. Happy that Kyle & Brian were able to fix your issue quickly, efficiently, and in a cost-effective way. Though we do not want you to need to call again so soon, we are here for you 24/7 for any septic, drain, plumbing, electrical, heating & cooling needs. We appreciate you as a customer and for choosing Rowell's Services. Have a fantastic 2021!

via Facebook
 
Steven Burris
Steven Burris 16 days ago

Mike pumped out our septic system today. He was very professional and thorough. Also very friendly in answering my questions and giving me suggestions to keep my system in good shape.

Response from business owner

Steven, we are very happy to help you in the many aspects of your home. Thank you for your feedback!

via Google
 
Kelly Chapman
Kelly Chapman 17 days ago

The team at Rowell’s has serviced my commercial property for several years now, and a recent experience I had truly showcases their dedication to building long-term, trust-based relationships in our community. Another company accidentally …

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Response from business owner

Wow Kelly, thank you so much for such a detailed review! We are so grateful that you called us to get your furnace fixed, we certainly always go out of our way to do the right thing. We are so happy that Will was able to come to you and give you the answers that you needed and help you find a solution that worked out best for you and your tenants. Feel free to call us in the future, and thanks for choosing Rowell's.

via Google
 
Ann McKenney
Ann McKenney 17 days ago

Efficient and timely. Very helpful

Response from business owner

Thank you for the review Ann! We are very happy that we could get out there and give you the kind of great service you deserve!

via Google
 
Allison McGregor
Allison McGregor 19 days ago

We called Rowell after our carbon monoxide alarm went off and we had to evacuate our home. Rowells answered our call and sent a service technician to our home on a Saturday.

While he was unable to resolve that problem that day. He left us …

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Response from business owner

Allison, I am so sorry this happened! Let me look into this right away and we will be in touch shortly. Thank you so much for this feedback.

via Google
 
Debra Drake
Debra Drake 21 days ago

Technician very helpful, always knowledgeable.

Response from business owner

Thank you Debra, appreciate the recommendation!

via Facebook
 
John Marceau
John Marceau 23 days ago

On time and great service

Response from business owner

John, thank you for being an amazing customer!

via Facebook
 
Jason Menard
Jason Menard 23 days ago

Hired company to clear a sewer service from house to forced main on a Sunday. Referred by local plumber. Two man crew (Ryan and Jim). Guys were very quick, no nonsense, knew a lot of people in my own industry (good networking). All safety …

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Response from business owner

Thank you Jason, for taking a moment out of your day to leave a 5 star rating and review. Our professionalism and referrals from other local businesses is what we've built our business on. Happy to hear of your satisfaction and that we've gained another amazing customer in you and your home.

via Google
 
Sharon Seabrook
Sharon Seabrook a month ago

Hard to find a repairman for heater repair, but Rowell’s came thru, and sooner than anyone else I called. Prices seem same amongst all the services...

Response from business owner

Thank you Sharon – it's winter in NH and we know that means heat is an absolute necessity. We appreciate you choosing Rowell's Services.

via Google
 
Lynn Horigan
Lynn Horigan a month ago

Excellent service. Takes care of everything and cleans up after themselves.

Response from business owner

Thank you Lynn! We are grateful you gave us a chance to give you 5 star service

via Google
 
David Kelloway
David Kelloway a month ago

Guys got right to it. Made repair and out of here in no time. Would recommend them.

Response from business owner

Thanks for the review, and the recommendation David!

via Google
 
Ed Plourde
Ed Plourde a month ago

Just had a sewer pipe reline done 12-21. Alex first came out to evaluate & give us an estimate. Very professional in the way he explained it all. Dealing with Kim on the phone was great handled all our scheduling & any further questions …

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Response from business owner

Thank you for the detailed review Ed! We are so glad that Kim, Mike, Rob & Ben were able to knock it out of the park for you!

via Google
 
Laurace Farmer
Laurace Farmer a month ago

We were very pleased with the service we received from Rowell’s. Their customer service was outstanding! Not to mention the job they do. I was in a panic over our septic system acting up around the Holidays. They assured us that their techs…

read more
Response from business owner

Thanks Laurance! Nobody needs septic problems, especially around the holidays so we are so happy you called and gave us a chance to come out and fix you up with our 10/10 service! Thanks for calling Rowell's!

via Google
 
Richard Deforge
Richard Deforge a month ago

Service technician have been knowledgeable and friendly. Answered my questions fully.

Response from business owner

Thank you Richard for choosing Rowell's Services for your heating (HVAC) needs! Happy 2021!

via Facebook
 
Mike Dugas
Mike Dugas a month ago

Second time I’ve used Rowell’s and I will definitely use them again. First time was washer and dryer hookup and this time they installed a bathroom fan and secondary light. Always professional and quality work.

Response from business owner

Thanks Mike for taking a moment to leave a 5-star rating and review. We appreciate your business and wish you a fantastic holiday!

via Google
 
Craig Young
Craig Young a month ago

I called for a sewer line issue and the crew was there within an hour. They were very professional, respectful of me and my property. They explained everything and very quickly fixed the problem. I will continue to use Rowells Services and…

read more
Response from business owner

Thank you Craig for the wonderful review and for recognizing the talent of the Service Experts who cared for your home and property. I will be sure to share with their Team Leader! We appreciate you as a customer and glad to hear we were able to fix the clogged drain and get you going again. Merry Christmas and Happy New Year to you and yours.

via Facebook
 
Melody Hughes
Melody Hughes 2 months ago

I called for multiple services, setting up appointments was a breeze, great communication! So far I've had one inspection completed. The guys were so professional and knowledgeable, very friendly too. I'm looking forward to working with …

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via Google
 
Michael Cullinan
Michael Cullinan 2 months ago

Had to find why a electric breaker was tripping off. Although the solution turned out to be simple. Jess did a very thorough job checking all possible causes. Thanks Jess.

via Google
 
Robert Gonyea
Robert Gonyea 2 months ago

Last year I used Rowell's to fix a leak on my furnace. After having a company come out twice and said they could not find the problem it was time. Rowell’s technician walked over to my furnace and within 3 minutes found the issue, fixed it …

read more
via Google
 
Sandra Mitchell
Sandra Mitchell 2 months ago

Very prompt service and courteous. They went out of their way to make sure that I had heat even tho they ran into many complications due to working on an old house. I would highly recommend them. Five stars!!!

Response from business owner

Thanks Sandra for the enthusiastic 5 star rating! Happy you were pleased with our service and you are now with heat in this NH winter weather! Merry Christmas!

via Facebook
 
Donna Merkwan
Donna Merkwan 2 months ago

Mr. Goodridge was very helpful and felt confident he would be able to finish the service today very personable and I felt his company would treat all their customers with honesty and respect.

Response from business owner

Thank you Donna, we really do give all our customers special care and attention! We pride ourselves on our honesty and integrity, please don't hesitate to call us again!

via Google
 
Steven Ketcham
Steven Ketcham 2 months ago

Fast courteous service

Response from business owner

Thank you for taking the time to leave us a 5 star review Steven!

via Google
 
Kathy Clark Chapman
Kathy Clark Chapman 2 months ago

They were very responsive. Did everything in a timely manner. We were happy when the bill came. It was cheaper than expected.

Response from business owner

That is welcomed news this time a year when things are less than anticipated (when it comes to bills at least!). Thank you Kathy for trusting Rowell's Services, we appreciate you as a customer.

via Facebook
 
Nancy Morse
Nancy Morse 2 months ago

Great service. Jim was pleasant and professional.

Response from business owner

Thank you Nancy! We are so glad that Jim was able to give you such great service!

via Google
 
C F
C F 2 months ago

Rowells services installed our new furnace . The office staff is incredibly polite and friendly, they walk you through everything and answer all your questions with incredible patience. The installation staff are super professional, …

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Response from business owner

Thank you for your review! We are very happy that you called us for your furnace installation, and don't hesitate to call us again if you need any repairs!

via Google
 
Bea Lewis
Bea Lewis 2 months ago

Responded promptly, did good work quickly and courteously. Thanks Team Rowell’s!

Response from business owner

Hey Bea, thank you so much! We always strive to get to you fast and do the work right! Thanks for calling Rowell's!

via Google
 
Chuck Kriebel
Chuck Kriebel 2 months ago

I have been using Rowell's to pump my septic tanks for over a decade. They have proven to be totally reliable and competent. Now I see that they have licensed plumbers and electricians offering home services. I plan to use them the next …

read more
Response from business owner

Yes! Chuck, this is the type of testimonial we love to see. Being your whole-home service provider for all things septic, drain, excavation, plumbing, heating, cooling, and electrical. We've got you and your home covered. Thank you for choosing Rowell's Services and being a dedicated customer.

via Google
 
Sheryl Russell
Sheryl Russell 2 months ago

They were professional, knowledgeable, helpful, prompt, and most of all friendly! well definitely have them back again! Thank you!!

Response from business owner

Thank you for choosing us for your recent septic pumping. We appreciate you taking the time to leave a review!

via Facebook
 
Justin Rossen
Justin Rossen 2 months ago

My family absolutley loves the new Viessmann Propane boiler Rowells installed in our home. Our house is toasty warm and the boiler is so quiet you can't even tell it's on. The Rowells team, from sales to installation were very professional …

read more
Response from business owner

Thank you Justin, for leaving us such a great review about your new boiler! We're glad that you're staying toasty warm and don't hesitate to call us if you ever need any other heating, cooling or plumbing service!

via Google
 
Barbara Judd
Barbara Judd 2 months ago

Very friendly tech very through prices a bit high but great service

Response from business owner

Thank you Barbara, for taking the time to leave us a 5 star review!

via Google
 
Maggie C
Maggie C 2 months ago

I wanted to pass along how satisfied and pleased I was with the service I received from Jesse. He was very courteous, being sure to have shoe protectors when necessary. He was very efficient in finding the answers to our electrical problems…

read more
 
Michele Burby
Michele Burby 2 months ago

Used them for estimates for heating system install. They were prompt and professional.

Response from business owner

Thanks Michele! We strive for the 5-star review and appreciate you as a customer.

via Google
 
John Reilly
John Reilly 2 months ago

ROWELLS CAME AND SERVICED OUR OUTDOOR SYSTEM IN A VERY TIMELY MANNER AND AT A VERY FAIR PRICE. DRIVER WAS EXTREMELY NICE AND HELPFULL. WOULD RECOMMEND.

Response from business owner

Thank you John for taking a moment to leave a review and 5-star rating. I will be certain to pass along the praise to our team members of your positive experience.

via Google
 
Doug Baker
Doug Baker 2 months ago

These people define good customer service! From the first call to schedule service to the actual service. Everyone has been wonderful. Cannot say enough about their dedication to quality service at all levels.

Response from business owner

Doug, what a fantastic review! We appreciate you as a customer and will be certain to pass along to our fellow team members.

via Facebook
 
Marty Le Roy
Marty Le Roy 2 months ago

This was Rowells first time here and they came within a half hour of when I called. I couldnt get to my tank markings in garage so he had to probe but found my tank cover with some persistence. Their service, speed of response and …

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Response from business owner

We love to hear comments and reviews like this Marty. We appreciate the 5-star rating and recommendation to others.

via Google
 
Paul Brand
Paul Brand 3 months ago

We needed our furnace serviced before we sold our house and due to the pandemic no one but Rowell’s could come through with an appt. Not only did we get an appt but Mike showed up on time and was courteous, efficient and friendly!!

Response from business owner

Mike has been in the heating and cooling industry for 40+ years and is a true asset to Rowell's Services. Thank you for leaving a review and mentioning Mike. I will share with his Team Leader. Good luck on the selling of your house.

via Google
 
Amanda Babcock
Amanda Babcock 3 months ago

We needed Rowell's to come out twice in a one week to service our septic system, and both times they were prompt, courteous, pleasant, and very helpful. We would highly recommend them!

Response from business owner

Happy we were able to help get the problem fixed (x2!) Please keep us in mind for any future septic, drain, excavation, heating, cooling, plumbing, and electrical needs.

via Facebook
 
Mike Rafferty
Mike Rafferty 3 months ago

Very professional workers

Response from business owner

Thank you Mike!

via Facebook
 
Kevin Smith
Kevin Smith 3 months ago

Robert was excellent in explaining the ins & outs of our septic system and preventive measures etc.

Very professional and knowledgeable.

Will be looking into the service plan he spoke about.

Thank you

Kevin Smith – Meredith

Response from business owner

We love Bob! And the Total Care Club is the way to go to cover all your home's potential needs at a discounted rate. For more info, please check out our website at RowellServices.com

via Facebook
 
mary Tilton
mary Tilton 3 months ago

Duanne was polite and pleasant and he worked quickly and efficiently. He cleaned up the area and gave me the information I requested about a cover for my system. I thought he did a great job.

Response from business owner

Thank you, Mary. Duane is a great guy and one of our Team Leaders. If you have any further questions, please call our Customer Service Team at 934-4145. We appreciate you as a customer.

via Google
 
Tracey Dubuque
Tracey Dubuque 3 months ago

I had an emergency and all of the folks that I interacted with were extremely helpful and my problem was resolved within hours!!!

Response from business owner

That's the Rowell's way! Happy to hear we were able to resolve your emergency and fix the problem. We appreciate you choosing Rowell's Services.

via Google
 
Jennifer Reed
Jennifer Reed 3 months ago

I could not be happier with the work and efficiency! Everyone from the web help to the actual repair was super nice, knowledgeable and effective. I highly recommend Rowell's!!!

Response from business owner

Thank you for choosing Rowell's to fix your recent drain issues. Glad to hear you are happy with the services and solutions provided by our amazing Service Experts! We look forward to servicing you and your home again in the future for any septic, drain, heating, cooling, and electrical needs. Have a great day!

via Google
 
Ralph Carey
Ralph Carey 3 months ago

Very polite and professional and nolagable had a problem explored well ty

Response from business owner

THANK YOU Ralph, we appreciate you!

via Facebook
 
Rachel Rousselle
Rachel Rousselle 3 months ago

Called for furnace inspection. Scheduled promptly, tech was courteous, so happy with their work and the price was fair too!!

Response from business owner

Thank you Rachel for the concise, 5-star review. We appreciate you choosing Rowell's for your heating needs and noting of fair pricing! Have a better than great day.

via Google
 
Amanda Babcock
Amanda Babcock 3 months ago

While this was only a routine pumping of our septic system, Grant with Rowell's Septic did a fantastic job! He was courteous, professional, and extremely helpful. We will definitely be using Rowell's for all of our future spetic needs!

Response from business owner

Welcome to Rowell's Services. We are thrilled you've chosen us for your septic needs. Please remember that we can also service your heating, cooling, drain, electrical, and plumbing home needs. Thank you!

via Google
 
Gary Stine
Gary Stine 3 months ago

Very courteous. Considerate of your property and a pleasure to speak to. Overall a great experience.

Response from business owner

Thank you Gary for stating you had an amazing experience. We love hearing from our customers (good and bad) and are always available for any home service needs.

via Facebook
 
Mark Garibotto
Mark Garibotto 3 months ago

Jim & the other guy were great!

Response from business owner

Thanks Mark, I'll be sure to pass along the praise to our Service Experts Garrett and Eric. THANK YOU for being a Rowell's Services customer.

via Google
 
Anthony McEnroe
Anthony McEnroe 3 months ago

When you don’t have hot water, life is not good. Called Rowell’s at 11:30 and their tech Kyle showed up at 3:30. He quickly diagnosed and fixed the problem with our water heater. I didn’t know much about our system since we just …

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Response from business owner

This is what we love to hear. Not that you were without hot water, but that gained a customer through experience! Thank you Anthony, for calling Rowell's Services and taking the time to leave a review and recommendation. It's customers like you that we have built our reputation on for being 5-star service since 1983! We appreciate you!

via Google
 
Cindy G
Cindy G 3 months ago

I had no heat or hot water. I called many places who had no time to come fix the issue. I called Rowell's and they immediately stepped in to help. They sent a repairman shortly after and he fixed the issue quickly. Thank you Rowell's I so …

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Response from business owner

Absolutely Cindy, no one should be without hot water and heat, especially with the cold weather approaching. So happy Rowell's Services was able to assist you and your home. Thank you for choosing us!

via Google
 
Les Downing
Les Downing 3 months ago

Pump septic tank.

Response from business owner

Thank you for choosing Rowell's Services for your septic pumping. We appreciate you as a customer!

via Google
 
Kevin Ohearn
Kevin Ohearn 3 months ago

Great work pumping our septic tank.Especially pleased with the driver , very knowledgeable and great personality

Response from business owner

Thank you Kevin! I will pass along the praise to Bob and his team leader! We appreciate you as a customer!

via Google
 
George Poulin
George Poulin 3 months ago

Rowell's pumped my septic storage tank. Their employee was caring not to disrupt or damage any of my property. He was very courteous, came in got the job done in no time and moved on.

Response from business owner

That's great information George. Our employees go above and beyond and it's wonderful to hear others sing their praise.

via Google
 
Jay Buckley
Jay Buckley 3 months ago

Very professional and knowledgeable people! Highly recommended.

Response from business owner

Thank you Jay, we strive to stand by our core values and thank you for the recommendation.

via Google
 
Debbie Greenly
Debbie Greenly 3 months ago

We used Rowell’s service for furnace maintenance.

First the employee came in and saw me being cold. We did not turn on the furnace because I wanted to make sure it was safe first. He went and turned it on and and told me I could of and …

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Response from business owner

In reviewing your account, it looks like you had the pleasure of dealing with Mike, who has 40+years in the heating business. Love hearing of his lessons and glad he was able to get you and your home warm! I will be certain to pass along to his Team Leader. Thank you!

via Google
 
Maureen Cooper
Maureen Cooper 3 months ago

Rowell called me to schedule a septic tank pump ( not due until spring 2021). Since this is a seasonal home fall or spring pumping did not matter to me. I was notified when the service person was on property. I trust the pumping was done…

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Response from business owner

Maureen, thank you for taking a moment to leave a review and recommendation. We love our seasonal customers and wish you a safe and happy winter!

via Google
 
Lois Scribner
Lois Scribner 3 months ago

An emergency call out is always expensive but we were glad that the crew came as promptly as they could, coming down from much further north. They diagnosed our sewage problem and identified where to tackle it, digging up the lid of the …

read more
Response from business owner

Fantastic! While the septic and drain business isn't pretty, it is satisfying! There is nothing more worrisome than a clog or backed up sewer (especially in a basement). Glad we at Rowell's Services were able to get the pipes flowing freely once again. Thank you for being a Rowell's Services customer.

via Google
 
Bill Trought
Bill Trought 3 months ago

We have a very complex system and Rowell's works hard to track down and find the right solution. Strongly recommended!

Response from business owner

Thank you Bill for the recommendation!

via Facebook
 
Yvette Gordon
Yvette Gordon 3 months ago

I used Rowell to pump our septic tank and I was very happy with them. I received a picture of the man that was coming which is nice for a woman home alone. He came in the expected time window and called to let me know he would be there is…

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Response from business owner

Security has always been a core value and it's great to put a face with a name. From start to finish, our Service Experts give 110% and will always go the extra step whether it be filling in a hole or grabbing you a coffee! Thank you for choosing Rowell's Services and appreciate you being a customer.

via Google
 
Bill Donohue
Bill Donohue 3 months ago

Super responsive, great communication, professional all the way.

Response from business owner

THANK YOU Bill for taking a moment to leave a 5-star review.

via Google
 
Ann Miranda
Ann Miranda 3 months ago

John the tech at this company was very professional, and thorough, he fixed the problem with my boiler, and explained why it happened. He is definitely an asset to this company.

Response from business owner

Thank you Ann, I will be certain to pass along your praise of John to his Team Leader and we appreciate you choosing Rowell's Services.

via Google
 
Joshua Marine
Joshua Marine 3 months ago

Had a great experience with Rowell’s inspecting a septic on a home we’re considering purchasing. They were very communicative, and Keith did a great job of helping me learn the specifics of the system, how to maintain it properly, and …

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Response from business owner

Best of luck with your home purchase! Glad to hear of your appreciation and positive experience with our septic inspection service. That report will be handy for many years to come with the maintenance of your system. If you ever need any other service or questions, please do not hesitate to call us. Thank you for choosing Rowell's Services.

via Google
 
Craig Paulhus
Craig Paulhus 3 months ago

Very professional experience from Pat. Came to look at furnace issue. Very knowledgeable about system and was given fair quote. When Pat came to fix the furnace it was completed in a timely matter. Highly recommend.

Response from business owner

Craig, thank you for taking a moment to let us know of your experience and appreciation for Pat and Rowell's Services. We look forward to your furnace install!

via Google
 
Dave Masinick
Dave Masinick 3 months ago

Jason had a miserable rainy day to pump our septic system, and he did with a good attitude and professional manner. We have been a Rowell customer for a couple generations. Always pleased with response and service.

Response from business owner

Similar to the mailman (or woman), we'll be there no matter the weather! I love the mention of being a multiple generation customer! Here's to many more! Thank you, we LOVE having you as a customer.

via Google
 
Susan McCoy
Susan McCoy 3 months ago

The people were very punctual, friendly, knowledgeable, job well done. 👍👍

Response from business owner

Thank you Susan, for the 2 thumbs up and 5-star review. Please keep us in mind for any septic, drain, heating & cooling, plumbing, and electrical needs.

via Google
 
Private
Private 3 months ago

Septic inspection and pumping of a 50 year old system, that had never been pumped before. It was difficult work, as they had to use a pick to remove the cover, but they managed to get it inspected and pumped in one afternoon.

Response from business owner

That is great news! Happy to hear we were able to complete the inspection and pumping to your satisfaction. Thank you for choosing Rowell's Services for your septic needs.

via Google
 
Steve Hinton
Steve Hinton 4 months ago

We have found all of Rowells service people to be professional and knowledgeable. We like that if the problem is not what we think it is they dont pretend it is. Therefore jacking up the cost. These are just a couple of reasons we continue…

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Response from business owner

Thank you Steve, for your continued business. We appreciate you as a customer and for taking a moment out of your day to leave a recommendation.

via Facebook
 
Ron Beaulieu
Ron Beaulieu 4 months ago

I was pleased with the service tech, my only

Complaint is $130.00 for 25 minutes of work is grand theft.

via Google
 
Kayla Schofield
Kayla Schofield 4 months ago

Excellent service, friendly staff

Response from business owner

Thank you Kayla!

via Facebook
 
Cory Keefe
Cory Keefe 4 months ago

The gentlemen were great at finding the septic so it could be pumped!

Response from business owner

Fantastic! Glad we were able to assist you and your home.

via Google
 
Sarah Silveira
Sarah Silveira 4 months ago

Septic Pumping

Response from business owner

Cheers to you Sarah, thank you for choosing Rowell's Services.

via Google
 
Gil Perham
Gil Perham 4 months ago

Professional and on time...Great job

Response from business owner

Thank you Gil, we appreciate you as a customer.

via Facebook
 
George Godin
George Godin 4 months ago

Great they got me running in a short time at a reasonable rate

Response from business owner

Thank you George for taking a moment to leave a review!

via Google
 
Robbyn Chamberland
Robbyn Chamberland 4 months ago

Septic pump, pro was very friendly & informative.

via Google
 
David Parker
David Parker 4 months ago

Profesional, on time, knowledgeable. Great customer interface

Response from business owner

Thank you, David, we love the feedback and reading reviews!

via Facebook
 
Aubrey Freedman
Aubrey Freedman 4 months ago

The service man and his helper serviced my boiler, which needed its annual maintenance. They took the time to clean it right to get ready for the winter. They were professional and spent quite a bit of time on it and took extra time to …

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Response from business owner

Aubrey, we're thrilled that we could help you get your boiler tuned up and ready to go for the cooler months ahead. Thank you so much for taking the time to leave us a review and share your thoughts! We're glad that we could provide excellent service and a little bit of education as well!

via Google
 
James CClary
James CClary 4 months ago

HAD SEPTIC TANK PUMPED. PROMPT AND COURTEOUS SERVICE.

Response from business owner

Thanks for sharing your thoughts, James! We're glad we could help you out with your septic tank!

via Google
 
Tom Degan
Tom Degan 4 months ago

Rowell's always gets the job done. Friendly, professional staff. highly recommend

Response from business owner

Excellent as always to hear positive feedback. Thank you Tom!

via Facebook
 
Tom Prendergast
Tom Prendergast 4 months ago

My first impression of Rowell’s was they were pricey. Not the case. The equipment and professionalism of their employees makes them well worth the money. Would not hesitate to recommend or call Rowell’s again! Thanks for solving my problem.

Response from business owner

Thank you, Tom, for this heartfelt and honest review. We appreciate you as a customer and wish you a better than great day!

via Google
 
Gilbert Perham
Gilbert Perham 4 months ago

the service man was awesome.......great job

Response from business owner

Jason is a new employee and we agree, he is awesome! Thank you!

via Google
 
Julie Thurston
Julie Thurston 4 months ago

Very dependable service. Prompt and kind staff.

Response from business owner

That's what we strive for, Julie. Thank you for taking a moment out of your day to recommend Rowell's Services.

via Facebook
 
Jessica Cheverie
Jessica Cheverie 4 months ago

The customer service I have seen with Rowell's has blown everyone else out of the water! The office is committed to insuring the safety and comfort of their customers by sending along an appointment reminder the day before, as well as a …

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Response from business owner

Jessica, this is literally the most appreciative review I've ever had the pleasure of reading. THANK YOU SO MUCH for the detailed and thoughtfulness of taking the time to compliment our company, our standards, and of course, the wonderful Bob. I've shared this review company-wide and makes me proud to be a Rowell's Services employee.

via Google
 
Joann Plummer
Joann Plummer 4 months ago

Emptied sewage tank! Jason was very professional and explained a lot of detail for us. He also praised the company he works for....he’s a very happy employee and I like that!!! Will definitely use again for any of your services. Oh and …

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Response from business owner

Joann, it's always nice to be 'bumped up' and have a pleasant experience, which it sounds like you experienced with Jason. Love to hear things like this!

via Google
 
William Gilson
William Gilson 4 months ago

Performed scheduled septic service.

Response from business owner

Thank you!

via Google
 
Christine Burkholder
Christine Burkholder 4 months ago

One thing that I really loved was getting a picture of my technician before they showed up.

Response from business owner

Christine, isn't that great?! I agree, it always helps to put a face with a name and know who to expect at your home! Thank you for the 5-star rating. We appreciate you as a customer.

via Google
 
Bob DiRamio
Bob DiRamio 4 months ago

on-time, honest and courteous service. They tested my system and let me know there's nothing wrong.

Response from business owner

Thank you Bob!

via Google
 
Denis Bourque
Denis Bourque 4 months ago

Excellent work. Very thorough and complete job. Quick response to a problem with the sewer. I would highly recommend your company. Your people are excellent too

Response from business owner

I'm happy to hear we were able to get your sewer pump repaired. Thank you for the recommendation and we agree, our team is excellent (so are our customers!). Thank you for choosing Rowell's Services.

via Google
 

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  • Customer Review:Alan Gentry
    Alan Gentry

    They really care about their team and their customers. Rowell’s services is unique from other companies in that they show the highest level of integrity even when no one is looking. I would highly recommend them to you.

  • Customer Review:Shana Jackson
    Shana Jackson

    Always happy with the service we get from Rowells. You guys make everything so easy, and all of your employees are well informed, communicate well, and are professional & friendly. Thanks so much!

  • Customer Review:Jesicca Emrick-Ginther
    Jesicca Emrick-Ginther

    I will be calling Rowell’s Sewer and Drain again if I ever need their services. They were professional, kind, and efficient from start to finish. They were able to help us the same day, AND give us a quote for their services over the phone (no other place I called…

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(603) 934-4145
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359 Tilton Rd, Northfield, NH 03276

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