Rowell's Reviews | Rowell's Services

Sandra Stedfast Marshall 2 days ago

Best customer service anywhere

via

Nh S 5 days ago

Awesome job and did it in quick time Thank you

Candace M 16 days ago

Today Anthony came to install my Dishwasher for the plumbing piece, and Glen for the upgrade to the electrical service to serve the dishwasher. Rowell's staff think on their feet, and both men were awesome! My dishwasher was missing a …

J Weinrebe 18 days ago

They understand the necessity of immediate

action to solve the problem,to prevent irreversible damage that could escalate to expensive repairs.

via

State B 20 days ago

Great job thanks to the fur trapper

Rita Wagner 21 days ago

We had been having trouble getting hot water to our shower for a couple years and had plumbers out that changed parts and we even had a new hot water heater put in and still had the same issue. We finally had Rowells out and Anthony spent …

Response from business owner

Thank for you for the great review Rita! We're so happy that Anthony was able to find the problem and fix it for you when other plumbers couldn't! Thanks for choosing Rowell's!

via

Scot Bemis a month ago

I’ve only met for the estimate so far (with Pat), but if he’s any indication of what the rest of my experience with Rowell's is going to be like, I’ll be ecstatic. I’ve already started looking for other projects I need done as I’ve found …

Response from business owner

Well this amazing review makes us so happy Scot! We will take great care of you!

via

Thomas Kolling a month ago

I called because of a back up and they were here in less than 2 hours. Took care if the problem.

Response from business owner

Thomas we are here for you. Thank you for taking the time to write a great review, we appreciate it.

via

Carol Hart a month ago

Really knowledgeable, professional men. Enjoyed and appreciated their expertise and experience. Thank you!

Response from business owner

Carol, thank you for the great review! We have some pretty great Service Experts that are full of information and love to share with our customers their knowledge.

via

Jack J a month ago

Had nothing but good experiences with Rowell Services everytime I needed them. Will be going down to the office to sign a 3 year contract.

Gloria D a month ago

Your technician's were very polite and friendly. They did the best they could do for the problem that I had. As employees of Rowell's I highly recommend both technician's!

Martin Distelbrink a month ago

Keith showed up on a Saturday night, got my main sewer drain unclogged, and saved me from having 11 family members coming over 20 minutes later with no water to use! Perfect timing and no one new a thing! Thank you!

Response from business owner

Martin we are so happy your night went without a hitch. Thank you for writing such a great review, we truly appreciate it.

via

Scott Rosenthal a month ago

From 1st contact to arrival was less than 24 hours, both Brian & Craig were awesome. Fixed the problem showing me what they did so I could fix on my own. Very friendly and courteous folk.

Response from business owner

Thank you Scott for the wonderful review. Brian and Craig are great guys with a lot of knowledge and I will be sure to let them know you were pleased with their services. We appreciate your taking the time out of your busy day to show them your appreciation.

via

David J 2 months ago

Your technician was fantastic and so helpful. We appreciate your help immensely and enjoy doing business with you.... thank you...

ron semons 2 months ago

Great efficient service with a very friendly staff!

Response from business owner

Ron, thank you for the great review. We truly appreciate your business.

via

Paul Hackett 2 months ago

Called at 8am for emergency. Arrived at 10:30 and finished up by 11:30. Kept me informed throughout and gave suggestions for future needs. Very professional and reasonably priced.

Response from business owner

Paul, thank you for the 5-star review!!.So glad we were able to clear your line quickly and efficiently.

via

Hank Jewett 2 months ago

Had a emergency furnace not working this morning and called Rowell Services and within an hour service tech Mike was out and got it running. I live a hour away and when Mike finished he called me to let me know what he did. Again another …

Response from business owner

Hank you are so welcome! We got lucky Ian was right around the corner and could jump into action to help your mother in-law!! So happy it was an easy fix! Thanks for the great review!

via

Hank Jewett 2 months ago

Had a emergency this morning my mother in law furnace stopped working called Rowell Services and within an hour Mike the service tech had it working. Good fast service thanks Rowell Services.

via

Christine W 2 months ago

Thank you!! Kim and Anthony, so professional and timely! I appreciate the quick service. Thank you !

Jennifer Lohnes 2 months ago

Only company that I could find for southern NH who could do a smoke test to find the source of a septic smell inside my house. They sent 2 really nice people who said they'd find the source of the smell & 2 hours later, they did just that.

Response from business owner

Jennifer thank you for the 5-stars. We are so happy that we were able to find the source of the smell. Andrew & Brent are two great Service Experts who can get the job done.

via

Freddy S 2 months ago

I have no words to describe how professional they were with me I appreciated very much, they did absolutely very well job they tought me something's I need to do in order to keep my place in very good conditions, I'm very happy with the job…

Al Edelstein 2 months ago

Had a drain blockage going to septic system. The two workers were most professional. Located septic tank. Used the scoping camera to find the blockage & the cause(baby wipes). Also went in basement to double check no blockage in there. …

via

Richard W 2 months ago

Pat was very professional and courteous I really liked that I was given a quote so quickly Keep up the good work

Stewart Dickson 2 months ago

🤞Friendly personnel and exceptional quality!

via

Patrick Rauls 2 months ago

Crew was fast and professional.Did curb stop and old and new waterline in day and a half.

Response from business owner

Patrick, thank you for GREAT review! We appreciate you taking the time to let us know how you feel about us. We try very hard to the best every day.

via

Denise Caristi 2 months ago

Excellent same day service on a clog and in home back up. Promptly solved the problem, explained the issues and offered tips on avoiding future problems. Great personable service by everyone from scheduler to onsite technician. Thank you!

Response from business owner

Denise, thank you very much for the kind words and the wonderful review. We are glad that we could get your line cleared and give you ideas on how to avoid future repairs. Welcome to the Rowell's Family!!

via

Kathleen Souza 2 months ago

Very prompt service on very short notice. Very professional and competent people. I highly recommend them for heating, electrical, plumbing, etc. needs. They do it all.

Response from business owner

Kathleen, thank you for the wonderful review. We truly appreciate your kind words and are happy to help you.

via

Matt Mercer 2 months ago

Rowell’s worked with me around my schedule. Kim, on the phone, was friendly and helpful. Will, who took a look at our boiler, was knowledgeable and answered all my questions.

Response from business owner

Matt, we are here for you. We understand the need for flexibility. Kim and Will are fantastic and are very knowledgeable. They will always take the time to explain what is going on. Thank you for taking time to write a great review.

via

Sheila V 2 months ago

I woke up this morning to a cold house which turned out to be a broken boiler and frozen pipes. Rowells sent out a crew to thaw my pipes and get my 30 year old boiler going again, hopefully long enough until they can replace it. Will, Todd…

Response from business owner

Sheila, thank you for the 5-Star review!! We were happy that we could thaw the pipes and get your boiler running for the time being. We have some pretty great guys and girls that give it 100% everyday and glad you recognized them. Thank you again.

via

Dennis Ebbs 2 months ago

good prices, friendly knowledgeable workers always on time and do good work

Response from business owner

Dennis; thank you for the recommendation we truly appreciate you and your business.

via

Philip Mclaughlin 3 months ago

I was very pleased with the quick response to an unexpected leak in the basement and Mitch's repair.

Response from business owner

Philip, thank you for taking the time out of your busy schedule to give us a 5-star review. We truly appreciate you and your business.

via

Lynne Dey Lounsbury 3 months ago

Highly recommended – Craig and I appreciated your prompt, knowledgeable service tonight! We would gladly call you again if any other problems arise in the future – but fingers crossed that we won't need to.

Response from business owner

Thank you for the great recommendation. We truly appreciate you and your business and know that if you or Craig need us we will be there.

via

Beth LaPointe 3 months ago

I didn't realize this company, who I already trusted for plumbing issues, also could take care of my boiler and my septic. Everyone is remarkably positive and pleasant to work with at Rowell's.They even texted me appointment reminder with …

Response from business owner

Beth, Rowell's is the happy home service company and we are ECSTATIC to be your service provider for all things plumbing, heating/cooling, and septic (not to mention drain and electrical too!). We're here for you 24/7 and always with a smile! Thanks for this AWESOME feedback!

via

Elaine White 3 months ago

We've been using them for years. Excellent service, competitive pricing. The technician answered ally my questions to maintain a healthy septic system.

Response from business owner

Thank you for the great review and being such a loyal customer, Elaine! We're glad to have you as part of our family.

via

Scott Bedard 3 months ago

Contacted Rowells septic yesterday and was serviced today very prompt and the operator was very courteous and professional.also knowledgeable and gave me some great recommendations.

Response from business owner

Scott, appreciative of you taking the time to let us know how you loved our prompt service and the professionalism of our staff. They are the heart and soul of our company and will relay the praise! Thank you!

via

Marc Nelson 3 months ago

You technician Mike Frisnia is awesome. This is the second time he did service in our home and both times were a terrific experience.

Response from business owner

We agree that Mike is awesome and thank you for leaving a review stating so. Happy to see he was able to assist you once again!

via

Linda Richard 3 months ago

Respond very quickly

Response from business owner

Thank you Linda, we strive to respond to all customers in an efficient and timely manner!

via

Kyle Dodge 3 months ago

Always been a reliable company, good company and awesome employees.

via

Ted Bolognani 3 months ago

Great service and friendly...

via

Mitchell Conforti 3 months ago

I had a septic inspection done by Keith Bryant. In the report he went above and beyond explaining my system and even going as far as providing a map on my complete system! This will be very helpful for future service. I will use them again …

via

David Kent 3 months ago

While I hate to fix things that weren't broken, the sewer line is an out of sight out of mind problem thatcreally needed to be fixed

Response from business owner

David you are absolutely right, out of sight out of mind, but we are glad you fixed it now. Thank you for the great 5-star review. We appreciate you and your business.

via

Carla Puffinburger 3 months ago

Rowell's customer service rep was very friendly and the technician, who responded in much less time than I expected, was knowledgeable and patient in explaining our problem and how he remedied it. The total fee was lower than I anticipated…

Response from business owner

Carla we are so happy that we were able to provide great customer service and our Service Expert clearly explained your issue and how to fix it. Thank you for the recommendation and know that we appreciate your business and your kind words.

via

Edward Crane 3 months ago

The two young men where informative,personable, hard working. Great representatives of your company. Thank you all from the Cranes ....

Response from business owner

Edward you are more than welcome! Thank you for the great review. Our Service Experts work very hard and we are pleased that it shows and is recognized by great customers like you and your family.

via

Katherine Desantis 3 months ago

You guys were the best today! Thank you for taking care of my mom's emergency.

Response from business owner

Katherine, thank you for the 5-Star review. We were more than happy to help your Mother out.

via

Edward Lichocki 3 months ago

I can’t say enough about the excellent service we always get when dealing with Rowell’s, and this past Christmas Eve was no exception! We had guests staying at our home in Belmont, when we got a text from them about water backing up in our …

Response from business owner

Tammy, Thank you we are truly blessed to have a great team!

via

Frank Grelle 3 months ago

They know there stuff and the workers are very polite and caring . It was easy to make an appointment around my schedule. Very Happy with Rowell

Response from business owner

Frank, thank you for the kind words we truly appreciate you taking the time to give us a great review. Thank you for allowing us to come back out and provide service to your home's septic system.

via

Jeanine Merrill 3 months ago

We needed some electrical work done on a short timeline in Concord, NH. I reached out to Rowell services and as always they were able to send someone right out. Jesse and Len were our electricians today they gave us a fair estimate and were…

Response from business owner

Jeanine, thank you for the fantastic review. Jesse and Len are great and were happy that they were able to do the work for you the same day. May you have a great 2020.

via

Jamie Brunt 3 months ago

My indirect hot water heater decided that it no longer wanted to provide us hot water anymore and of course this happened on a weekend three days before Christmas and two days before everyone was coming to our house Christmas Eve.

I called…

Response from business owner

Jamie, Thank You! Holidays are best time of the year and it always seems like it is also the best time of the year for things to break. We are thrilled that you decided to call us and we were there to give you exceptional service and know that we are here for you 24/7. We appreciate you and your business.

via

Greg L 3 months ago

The service technicians were very Courteous and knowledgeable after pumping the tank we still had a plug fortunately the drain truck was also here in case and they were able to find the problem and corrected it was very pleased with the …

Marjory Wilkinson 3 months ago

Chris responded to my many questions. More importantly he resolved a hot water issue that two others were not able to do. Showers remained comfortably warm for all five in one day. Before we were fortunate if the water remained hot for …

Response from business owner

Marjory, we appreciate that you gave us the opportunity to work on your unit and show you that it could be fixed. Chris is very knowledgeable and is happy to answer any questions you may have. Thank you for the 5-star review, we appreciate you taking time out of a busy schedule to write a great review. Happy New Year!

via

Jamie Brunt 3 months ago

My indirect hot water heater decided that it no longer wanted to provide us hot water anymore and of course this happened on a weekend three days before Christmas and two days before everyone was coming to our house Christmas Eve.

I called…

Response from business owner

Jamie, we are so grateful for such a wonderful review. We have a great team that work very hard to make our customers comfortable with our products and services, no matter what time of day or time of year. We hope that you and your family enjoy the holidays and we wish you a Happy New Year!

via

K L Costello 3 months ago

I had problems with my oil furnace and Rowell's had a tech at my house within two hours. Will diagnosed the problem quickly, fixed it and was done in an hour. Great job.

Response from business owner

Ken, thank you! Know that we are here to help keep your systems in your home up and running properly. We appreciate your business.

via

Bob Rob 3 months ago

One of the pipes in the basement sprung a leak right before Christmas and after throwing a saddle clamp on the offending pipe, I called Rowells to see about having it permanently fixed along with another issue I was having. Ian came out to …

Response from business owner

Bob, we are so happy to have fixed an issue for you and your family making your holidays easier for you. We know that having plumbing issues during the holidays is not something that no one wants. Gregg and Ian are terrific and are there to get the job done properly and in an efficient manner, saving time and money for you. Know that we appreciate you and your business. Here's to a Happy New Year!

via

Leslie Wright 3 months ago

Again Rowells saved me!! Christmas morning they went to a rental property and saved the day!! This is why they are always my first call!! Thank you guys for everything 🙂

via

Kevin Ronald 4 months ago

"Exceeded my expectations as very knowledgeable and professional from the first phone call to the service call.

Response from business owner

Kevin, thank you!! We strive for superior service and glad we gave you that. We truly appreciate you taking the time out of your busy schedule to write a great review. We wish you and your family Happy Holidays!!

via

Bill Purslow 4 months ago

Fast response, expert service, polite, knowledgeable technician! Great job!

Response from business owner

Bill, thank you for the great review. We are happy we could keep you warm this winter. May you and your family have a great holiday season.

via

Dan P 4 months ago

ALL WENT WELL JOB GOT DONE QUICK AND AND COST EFFECTIVE. THANKS. MERRY XMAS.

CB#:603-455-1688

Susan R 4 months ago

I want you to know how happy i am with your company. From all the phone calls ( very professional and curtious) to being punctional and the 2 men you sent we're great. They were on time, cleaned up after themselfs and just nice guys. …

Donald J 4 months ago

I mentioned Excellant service. Gregg was good

Tom Gallagher 4 months ago

I’ve always had a good experience with Rowells. Chris pumped our tank today and was very personable and knowledgeable. Highly recommend Rowells. Thanks.

Response from business owner

Thank you Tom, have a great Thanksgiving!

via

Matt B 4 months ago

Very satisfied the guys were top shelf

Richard E 4 months ago

The truck driver was great I appreciate all your help I couldn't ask for a better service

Gary B 4 months ago

Service was exellent the drive was awesome great personality and answered all my questions i give rowells an A plus

Sheri Dulac Minor 4 months ago

Great customer service and fair pricing glad I called

Response from business owner

Sheri, we're glad you called too! We appreciate you and your business.

via

Dorothy G 5 months ago

Very pleased with the work done and everything was explained to me, no surprises.

Debora S 5 months ago

Gregg was very nice and he said that he would have someone looking for the part we need asap. He also said we should have a call back this afternoon and possibly have the job completed tomorrow. We appreciate your prompt response.

Peter Gray 5 months ago

You’re very efficient. Even put booties on to Make sure you didn’t track through the house. Kept things very clean and neat great job

via

Edrik Mattson 5 months ago

Rowell’s has been quick to schedule an appointment to have a technician look at my furnace to confirm my own troubleshooting work. They were quick to advise me what I would need to repair the furnace and provide an estimate as well as …

Response from business owner

Edrik, our customers are our family. We love to make them happy and help whenever we can. Financing is just one of the many options we have to help our customers out. Welcome to the family!!

via

Laurie M 5 months ago

Thank you for providing your pumping service. We appreciate it😊

John Teeters 5 months ago

It is nice to see a company that is as professional as Rowell’s Services. The service representative was professional, friendly and honest. Values that are hard to find in today’s business climate.

Response from business owner

John thank you for the recommendation, we take pride in our Service Experts commitment to being professional, friendly and honest.

via

Nancy Atwood Milligan 5 months ago

Technician very punctual, knowledgeable and polite. Let us know what we needed to do.

Response from business owner

Thank you Nancy for the recommendation.

via

Nancy S 5 months ago

Visit went very well. Mike was very informative and polite. No issues whatsoever. Pleased with the service

Arthur E. Cummings 6 months ago

Friendly, professional quick

Response from business owner

Thanks Arthur! In the time of need, friendly, professional and quick is just what our customers want! So happy we could deliver!! 🙂

via

Becki French 6 months ago

Wanted to say thank you to Brent for coming over and cleaning out our septic tank. He is very knowledgeable. Really appreciated that he put up with all my questions and letting my husband and I watch him work. His personality alone was …

Response from business owner

Becki, Brent was more than happy to answer any questions you might have about your septic tank. Thank you for the recommendation

via

Nancy Roy 6 months ago

Professional and fair!

I’m glad we chose Rowell’s for our overdue septic maintenance and we got advice on how septics don’t like

anti-bacterial soap ... makes sense!

Response from business owner

Thank you so much for the recommendation Nancy

via

Linda Geiler Pauwels 6 months ago

Another great job finished by Rowell. They are always knowledgeable, efficient, tidy, and professional. Nice people to work with.

Response from business owner

All the traits that are most important to our Company you just described! Love it! Know that you are very much appreciated!!

via

Mitch Paine 6 months ago

Knowledge of what needs to be done.

Professional, courteous and efficient.

Response from business owner

Thanks Mitch for the recommendation and the kudos to Chris. We agree he is awesome!

via

Barry Noel 6 months ago

First time using rowell and they did a great job

Response from business owner

Thanks Barry, for giving us the opportunity. Happy to have you as a customer! I will certainly pass along the kudos to the technicians who pumped your system.

via

Dean S 6 months ago

Yes. It was a good clean job. Rod was nice and professional

Roger K 6 months ago

On time, personable, got the job done.

Dan W 6 months ago

Just want to say, I am very happy with this installation. The crew was very professional and efficient (and friendly) and deserve credit for a job well done! I also want to personally thank Pat Goodridge, friendly and helpful from the …

Frank B 6 months ago

Clean and Efficient job. Very polite employees.

Joe G 6 months ago

Prompt courteous service checked every thing out a o k

Nikki May Miller 6 months ago

this team of people are awesome and caring and always there no matter what. they work with you and answer all questions they also show what they are doing so you are able to understand what is going on as well. 👍

Response from business owner

What a sweet review! Thank you Nikki, for the words of gratitude and praise. We are happy to hear of your satisfaction with our services and team. We pride ourselves on teaching our customers tips and tricks and are excited to pass along the information!

via

Ed S 6 months ago

As far as the problem we had with a blocked up sink everything went smoothly and professionally the two men were very informative and we were extremely pleased

Bob M 6 months ago

Your service man was polite and on time. He was efficient and knowledgeable about what he was doing. I was able to see the Patriots kick off. He's a keeper.

Gary A 6 months ago

Thank you for the great job at our home this past Friday. The guys were friendly, and knew what to do in a timely way. We will certainly call again when needed.

Kelly Lavallee Facteau 6 months ago

This Team is truly top notch! They installed the air conditioning system in our home earlier this year. Every aspect of the process was positive- from the scheduling, planning, install, and follow up. They took the time to make sure the …

Response from business owner

Kelly, what a thorough and great review of our team! Excited to hear that you are enjoying your new AC system, especially in this extended summer heat stretch we've been having. Wonderful news that you were pleased with every Rowell's employee you came in contact with and I'll be sure to pass along the kudos, especially to our HVAC team and electrician. Thank you for the recommendation!

via

Thomas Kuhner 7 months ago

Super communication to notify when coming. And fast efficient knowledgeable polite service.

Response from business owner

Thank you Thomas, we appreciate your insight it means so much to us! Have an incredible day!

via

Gregory & Donna Barter 7 months ago

I was very happy with your service. Brent was very professional and knowledgeable and honest. Thank you

Cheryl S 7 months ago

Todd was right on time actually a little early which was great and answered all my questions told me about my options and anything I asked he had answers for.

Kathy Grandmaison Moulton 7 months ago

When we needed a new septic system installed Rowell's Services came out to do the job for us. A great experience! The folks at Rowell's Services are wonderful to work with!! 2 thumbs up!!

via

Emily Clement 7 months ago

Holy smokes! World-class customer service!

Response from business owner

Emily, thanks for being a world-class customer! Good luck on selling your home. Please let us know if there is anything else we can do for you.

via

Brian Person 7 months ago

extremely courteous friendly great experience

via

John Intorcio 7 months ago

Rowell’s may not be the cheapest but they’re always available, skilled technicians, highly professional, and get the job done!!!

Response from business owner

John, we appreciate your kind words and are glad to have helped with your clogged drain.

via

Catherine O'Connell 7 months ago

Very professional to work with from our initial phone call through to their prompt arrival time and thorough work. We would highly recommend to others!

Response from business owner

Thank you for the recommendation Catherine. Rowell's believes that we are only as strong as the weakest link and with customers like you, we continue to be strong 36 years later.

via

David Chevrette 7 months ago

Mandie and her team went above and beyond with fast service! Closing on a home can be stressful but one call had a Rowell’s Professional at my house within an hour with the work completed that day. Amazing service at a fair price

Thank …

via

Karen K 7 months ago

Great company sent a text before coming. Friendly and very knowledgeable.

Sam V 8 months ago

Great job Mike was very pleasant and professional thanks again 👍👍

Denise J 8 months ago

Quick, efficient, and I would recommend you guys to everyone

Rowell’s Reviews