Rowell's Reviews | Rowell's Services

Louis Bellaud 4 days ago

May use the service once we get proposal (s).

Two items.

1st. It was suppose to be a phone call this AM.

2nd. Visit was to be done on Sept. 20th.

Cancel the visit on the 20th, All items covered today. Very satisfied with the people that …

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Melissa Hatfield 5 days ago

I can’t say enough good things about our experience. We were able to get next day service, which I was not expecting. Ian was right on time, friendly, professional, and so efficient!

Service: Repair pipe

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Linda Woodward 5 days ago

Our 50 year old copper water pipe sprung a leak and we had to shut down water supply to the entire house. Rowell services responded quickly to my call and their technician was very pleasant and very efficient at replacing a piece of the …

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Jon Stein 6 days ago

Technician Keith Bryant was responsive, had good communication, professional and friendly. He solved clogged drain issue and gave me solution to avoid future drainage issues.

Service: Unclog drain

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Susan Angel 7 days ago

Keith inspected a septic system on a home we are purchasing. He was professional, knowledgeable and thorough. I would highly recommend Rowell’s Services.

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Patricia Robinson 7 days ago

All staff are are very pleasant and professional

Response from business owner

Thanks for the 5 star review! We really appreciate it!

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Mike Somma 8 days ago

Rowells pumped our septic tank today. From calling them for the service to being able to track the truck today the service experience was outstanding. The serviceman Robert Daly was very professional and did a great job. It was wonderful to…

Response from business owner

Thanks for the review and for letting us know that Robert delivered great service! Glad we could help!

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Marie Champion 8 days ago

I'd like to thank Bobby Joe and Lori for getting this done for us we needed our septic tank pumped, and we needed it soon. They worked together and got us the following day, Jim came out in the morning and was very pleasant about the job he…

Response from business owner

Thanks for taking time for that great review, Marie! We work tirelessly to serve our customers at the highest level!

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Roger T 8 days ago

Called Rowell Services after experiencing a serious city sewer backup. Was a bit hesitant to call because I’m a bit south of their location, but that proved to be a non-issue. They service a large geographic area. Office staff was very …

Response from business owner

Thank you for your review, Roger! We appreciate your support and are happy to hear you had a good experience with our team.

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Beth Morrill 14 days ago

Great customer service from the initial call to the services provided by the technician. Was up front on pricing and would highly recommend them to anyone in the lakes Region area needing Septic system services.

Service: Repair sewer

Response from business owner

Beth, thank you so much for leaving a great review. We appreciate you!

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Dorinda Ardjomand-Kermani 15 days ago

The technician came on time and was very professional. He gave good advice and I appreciated the time he took explaining my options. I will definitely use Rowell's Services again.

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Kurt Schaffner 18 days ago

Professional, on time, quick work. Overall a good well done!

Service: Find & repair leak

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Melanie Dixon 19 days ago

Very responsive. Cheerful scheduler, worked to get me help on same day when others said “no appointments available for 6 weeks, sorry.” Technician was on time, efficient, friendly. Good value.

Service: Install water heater

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Neil Senior 21 days ago

My basement flooded for the first time since I purchased the house 3.5 years ago. The heavy rains is what caused it but I realized my foundation drain was no longer diverting water like it use to. Rowell Services showed up and scoped the …

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Viking Hedberg 22 days ago

Excellent communication about when they would arrive and photo of the employee that was coming. Efficient and professional. Fantastic customer service

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les gove 22 days ago

Very happy with service but still waiting for quote it’s been a week and we’ll be leaving the area in about a week

Service: Repair outdoor systems

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Jon a month ago

These folks are second to none, in my opinion. Extremely professional, courteous, responsive, and they know their stuff. My wife and I had a sewage line backup occur in our basement, and Rowells came out on the same day we called. A few …

Response from business owner

We are so glad that we were able to quickly take care of all your home service needs! Thank you so much for choosing Rowell's Services!

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James Juneau a month ago

After two days of struggling to clear multiple clogged drains, I called Rowell’s Services and spoke to Bobbie Jo. She was courteous and professional; amazingly she was able to schedule me for same day service and provided me with an upfront…

Response from business owner

Thanks for the fantastic review, James! We really appreciate you taking the time to do that!

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Kimberly Besemer a month ago

Absolutely amazing service! Very friendly and did a great job. 🙌🏻

Response from business owner

Thank you for the review, Kimberly! We strive to give prompt, professional service!

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Judy Spencer a month ago

I was very pleased with the services provided by Rowell’s. They have excellent customer service. The staff they sent Andrew and Jaden were on time, extremely courteous, very professional and we’re very skilled. I had a ceiling fan installed…

Response from business owner

Thank you for the positive feedback, Judy! We’ll be sure to share it with Andrew and Jaden!

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karen bentlage 2 months ago

Everything from my initial call at 5 pm to the completion of the service by 8 pm exceeded my expectations

Service: Unclog drain

Response from business owner

Thanks a ton for the review, Karen! We are always here to help!

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Debra Grande 2 months ago

Excellent service. Courteous staff. Bob was very knowledgeable and got the job done with no issues.

Service: Repair outdoor systems

Response from business owner

Thanks for the review and for letting us know that Bob delivered great service! Glad we could help!

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Corinne Ferguson 2 months ago

Derek and his colleague were outstanding. This was a very challenging job, both intellectually as the system is very complicated, and physically.

They took great care to resolve the problem.

My next request to Rowell’s is to clean out our …

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William Vanca 2 months ago

This was an excellent experience from when I placed a call to schedule the service (septic tank pumped) through when the service was completed. The timeline & cost were very reasonable. I will definitely consider Rowell for other projects …

Response from business owner

Thanks for taking time for that great review, William! We work tirelessly to serve our customers at the highest level!

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Sean D 2 months ago

I had my septic pumped today. Thank you for that. By the way, my technician was GREAT. He explained everything and gave me some advice. OUTSTANDING.

Launa Deshaies 2 months ago

Everything was wonderful, Wayne was so nice and polite, he is such a great guy on your team, wonderful personality, thank you Wayne great job, and Rowels for being there with your service always a pleasure doing business with you,

Response from business owner

Awesome review, Launa! Thanks for taking the time to do that!

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Kelsie Fralick 2 months ago

Got my septic pumped; Robert was awesome, communication was great and he was done within 20mins.

Response from business owner

Bob is thorough and an expert at his job! We appreciate you taking a minute to leave a comment with your 5-star rating. Thank you.

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TJ Howley 2 months ago

Two weekends in a row the Emergency Service Division came through and saved the day for us. They are super responsive and professional. They use top of the line equipment and keep you well informed. Looking forward to using them for some …

Response from business owner

Leaky/broken pipes NEVER happen at a convenient time and our Team is there for you 24/7. Please keep us in mind for any future septic, drain, electrical, plumbing, heating, and cooling services your new home may need or want. Thank you for choosing Rowell's Services.

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Matt Fischer 2 months ago

Exceptional service. Timely emergency response and subsequent follow up. Great company.

Service: Repair sewer

Response from business owner

We aim to please! One of our core values is to deliver WOW through service and are always happy to hear of WOW service!

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Art Hull 2 months ago

We needed an additional 1/2 bath in our vacation cabin by our family’s arrival in August. Two other contractors that had agreed to do the work backed out of the job, so I called Rowell’s in May or June. They were prompt with an estimate, …

Response from business owner

Art, I will be sharing with Reese & Mikes' Team Leader. Thank you for taking time out of your day to leave this review and I hope you have a great time with your family. Enjoy!

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Harry Sutton 2 months ago

Very Good electrical work! Very detailed and neat !

Response from business owner

We appreciate your kind words Harry and are thrilled to call you a customer.

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Diana Heider 2 months ago

Great company to work with. The driver was considerate of our property.

Service: Repair outdoor systems

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Joanne Doucette 2 months ago

Great Customer Service from start to finish. Very pleased with the service provided for pumping the septic system and the installation of a septic riser and new cover. I needed service within 2 days and they were able to accommodate me …

Response from business owner

Joanne, we are so glad to hear we could help! Thank you for the review!

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David Perry 2 months ago

Absolutely amazing company

Some of the nicest people I've ever met

Response from business owner

Thanks a ton for the review, David! We are always here to help!

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Megan Yandian 2 months ago

Rowell's came today to put in hookups for a brand new dishwasher, to connect our fridge for water/ice, and to put washer and dryer connections upstairs. The entire process was more efficient and affordable than our wildest dreams. Rowell's …

Response from business owner

Thank you for the positive feedback, Megan! We’ll be sure to share it with Jesse, Andrew, John, Mike, & Reese!

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Rachael B 2 months ago

Craig and his assistant we outstanding gave me a lot of information on remedying the issues I will be using Rowell’s in the future and recommend them to everyone.

Service: Repair outdoor systems

Response from business owner

Thanks for the fantastic review, Rachael! We really appreciate you taking the time to do that!

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Xine Segalas 2 months ago

We had our septic tank pumped and they were friendly and reasonably priced. We will definitely call them in the future.

Response from business owner

Thanks for the review, Xine! We look forward to helping you again!

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Lydia Frame 2 months ago

They were prompt and helpful. They were tidy and swept up after themselves. They said if they couldn't fix my Hot water heater

they would give me a temporary hot water heater. It wasn't necessary.

Service: Repair water heater

Response from business owner

Thanks so much for the review, Lydia! Our number one goal is to provide thorough and professional service to our customers and we are happy we achieved that during our visit.

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Steven Clavett 2 months ago

Called rowells Monday morning after we had a small issue with out septic being full. They came out the next day and were great! Right on time. Driver called ahead of time just like they said they would. Was in an out quickly and gave some …

Response from business owner

Thanks for the fantastic review, Steven! We really appreciate you taking the time to do that!

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Tom Byrne 2 months ago

Came same day emergency

Do excellent work

Service: Repair outdoor systems

Response from business owner

Thanks so much for the review, Tom! We strive to give prompt, professional service; we're happy to hear we delivered!

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George Dunnington 2 months ago

They did a great job of pumping out my septic system

Response from business owner

Thanks for the review, George! We look forward to helping you again!

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Tom Dawson 2 months ago

Technician was polite, respectful and knowledgeable about the system that needed repair. As he found out what the issue was he explained what went wrong and how he would fix it.

Service: Ductless heating and AC services

Response from business owner

Tom, we appreciate the review! Thank you!

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Audrey West 2 months ago

Jim Akerman pumped our septic and he was knowledgeable and professional.

Response from business owner

Thanks for the review and for letting us know that Jim delivered great service! Glad we could help!

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Jo-Ann Greeley 2 months ago

They emptied our septic system. They were courteous and on time. Gave me a brief but knowledgeable email about our septic system. Very helpful

Response from business owner

Awesome review, Jo-Ann! Thanks for taking the time to do that!

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Kara Chase 2 months ago

Had an emergency back up of my septic after the pump failed. The service tech was out later that day- very friendly and followed up with me after to explain what had happened! Top notch service!

Services: Repair sewer, Repair outdoor …

Response from business owner

Kara, thank you for taking the time to leave a review and for your kind words!

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thomas moore 2 months ago

We had our septic tanks pumped out. Have used Rowell's since moving to the area 20 years ago. Excellent service always reliable. Service people are friendly and professional.

Response from business owner

Thanks for taking time for that great review, Thomas! We work tirelessly to serve our customers at the highest level!

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John Dougan 2 months ago

Both employees who responded to my house for a water leak were excellent. They answered all my questions and did a great job fixing the leak. Both employees were professional and friendly,

Services: Repair shower, Find & repair leak

Response from business owner

John, thank you so much for leaving a great review. We appreciate you!

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Village Condominium 2 months ago

Always been professional and relaible.

Response from business owner

Thanks for the 5 star review! We really appreciate it!

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Suzanne Kenney 2 months ago

We have used Rowells for many years, and the reason is their professionalism; they explain everything to you, answer any questions you may have. They did a septic pumping for us. Their customer service is outstanding especially in this day …

Response from business owner

Thanks a ton for the review, Suzanne! We are always here to help!

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R. Pelletier 2 months ago

We have used Rowell’s on several occasions and they have always been professional and courteous. From the customer service to the services being done I would highly recommend to anyone. This last time we had our septic tank pumped and it …

Response from business owner

Thanks for the review, Kristen and Robert! We look forward to helping you again!

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Tom Staples 2 months ago

Our first time using them and I would use them again and again in the future! Got us in fast and fixed our issue before the rain came. Our house drain issue was fixed and it relieved a huge burden off us. Wish we found you guys sooner Thank…

Response from business owner

Thank you for the fantastic review, Tom! We are thrilled to hear we were able to exceed your expectations!

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Richard Gumm 2 months ago

Very happy with the whole experience.

Service: Repair sewer

Response from business owner

We appreciate the 5 star review; thank you!

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rick pickwick 2 months ago

They do a great job pumping and assessing the septic.

Response from business owner

Thank you Rick for choosing Rowell's Services for your recent inspection. We appreciate you as a customer.

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Larry Denefrio 2 months ago

Guys are great, very clean and office did a great job in get them scheduled.

Services: Repair toilet, Unclog drain

Response from business owner

Thanks for the 5 star review! We really appreciate it!

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Theona Wasson 2 months ago

The technician handled the job very professionally and the office staff was great to keep us informed of schedule changes and follow-up photos of the completed riser. Thank you for coming out and taking care of us.

The Wassons, Jacksons and…

Response from business owner

Happy to help from the initial phone call, to the Service Expert showing up and fixing the issue. We appreciate you as a customer and thank you for choosing Rowell's Services.

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Debbie Mansfield 2 months ago

Right on time. Polite. Took care to keep his feet clean. Answered all my questions. The price was amazing. They are now my furnace/ac company. I'm very pleased

Response from business owner

Gaining a customer for life is what we're all about. We are excited to be your whole-home services provider. Please contact us for any septic, drain, heating, cooling, plumbing, and electrical needs.

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kathy nelson 3 months ago

Had them pump my septic tank. It’s about 150 ft from my driveway and straight down hill (40-50 ft in elevation), so not an easy job. The technician (Jim Ackerman) was outstanding! Super friendly, great sense of humor and knew exactly what …

Response from business owner

Love this Kathy, great to hear. What a cheerful and funny way to put things. Jim is excellent at educating customers and I am thrilled to be able to share with our entire team at Rowell's Services. Thank you!

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Terri Weeks 3 months ago

This company does a good job and show up in a reasonable amount of time. They are a little pricey but the three times we needed them they showed up fairly quick so I guess that makes it worth the higher cost.

Service: Unclog drain

Response from business owner

Thank you Terri for the honest and heartfelt review.

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Clark Dumont 3 months ago

On the morning of the weekday observance of Independence Day, a septic backflow was detetcted in a lower level bathroom that uses a pump to pump to the septic tank. We were visited, of course, by our family.

A call to Rowell at 7:30am was …

Response from business owner

Clark, unfortunately home issues like a septic backflow do not care about holidays and timing! We are available 24/7/365 for emergencies such as this and glad to know we were able to let you continue celebrating your day with minimal interruption.

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Kirkman Cassavaugh 3 months ago

My system had not been serviced for years. I knew not to use an unprofessional so I called on rowells services. They did an excellent and professional job. I will highly recommend them. 👌

Response from business owner

Thank you Mr. Cassavaugh, for taking a moment out of your day to leave such a pleasant review. We appreciate you leaving the safety of your home to Rowell's Services.

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Michelle Myrdek 3 months ago

Great service person and very helpful with locating a new filter!!

Service: Ductless heating and AC services

Response from business owner

Yay! Happy to hear of your satisfaction with services!

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James Lemmis 3 months ago

Professional, efficient. emergency repair on weekend. I could not be happier.

Service: Repair sewer

Response from business owner

Fantastic news James, thank you for sharing.

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Debra Polasko 3 months ago

We are more than satisfied with our experience with Rowell's Services. The courteous service was done in a timely fashion, with a level of professionalism rarely seen these days. We plan on inviting them into our home again for some …

Response from business owner

Thank YOU, Debra, for this thoughtful recommendation and 5-star rating. Thank you for choosing Rowell's Services for your recent plumbing job. We appreciate you as a customer and I personally am looking forward to sharing this review with our entire team.

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Dan Peterson 3 months ago

Rowell’s installed a ductless mini-spilt AC and heating system for me last summer. The install was mostly good however something got crossed up and they had to come back and fix it which they did. It worked well all summer. We started to …

Response from business owner

Hi Dan, there was a nationwide recall on the lineset, beyond our control and our Vendors. We have been with this Vendor for many years and are very grateful for their partnership.

We do stand by our work, we always will. Integrity and trust are part of our Company core values and I assure you we won't let you down. You should be hearing from us this week with a scheduled date for the lineset replacement.

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Martha Wiggin 3 months ago

Very pleasant company to deal with. I booked my appointment online. A promotion indicated that booking online would reduce the bill by $25. A valve replacement was needed. After a couple of texts were exchanged, it seemed that the specifics…

Response from business owner

Ah, makes sense Martha. We should of communicated better with you moving your appointment sooner in the day. Thank you for the great feedback, I will share this with my team!

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Lisa Celone 3 months ago

Two Rowell’s Service technicians recently came to empty our septic system. They were incredibly profession and friendly, and I learned a lot about our system while they were there. They called while en route, so I knew exactly when to …

Response from business owner

Lisa, you take pride in your home and we take pride in our work. We appreciate you choosing us for your septic needs. Please keep us in mind for any future septic, drain, heating, cooling, plumbing, and electrical needs.

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Hanka Heiplikova 3 months ago

Very happy with their services. They came the next day and fixed the issue right away. Very professional.

Service: Find & repair leak

Response from business owner

Thank you for taking the time to leave a 5-star rating and recommendation.

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Diane Purington 3 months ago

the gentleman who came to pump my septic was friendly and professional. he left the yard looking as good as it was you would never know he dug a hole – great job Jim

Response from business owner

Thank you Diane, I'll be certain to pass along to Jim and his Team Leader. We appreciate you as a customer.

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bill milner 3 months ago

Mike serviced boiler and A/C. Very professional. He was on time. We were very pleased.

Response from business owner

Great!! Mike is an expert at what he does and with decades of experience, one of the most knowledgeable Service Experts around. So happy to hear you were pleased with the service and we thank you for choosing Rowell's Services.

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Amanda Marusarz 3 months ago

Today when I realized my kitchen sink was pouring all the contents onto my floor, I was horrified. I called Rowell’s and they calmly and kindly spoke to me and had someone out to my house very quickly. Once here the man was very …

Response from business owner

Amanda, So happy to hear of your satisfaction with our services. Glad to know that both our Plumbing and HVAC services were of use to you and your home. Thank you for choosing Rowell's Services and we look forward to servicing you and your home again in the future.

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Heather Rose 3 months ago

Real nice Guy. Met the owner. Planning future work with him.

Response from business owner

Thanks Heather for taking time to leave a 5-star review. I'll be sure to give Ian your praise and we look forward to working with you in the near future.

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Matt Kowalski 3 months ago

I used Rowell's service for septic tank pumping. I will definitely use this service again. I strongly recommend Rowell's. There are no negative comments. 5 stars out of 5.

Response from business owner

Thank you Matt for choosing us for your recent septic tank pumping. We appreciate you as a customer and wish you a hot, happy, and healthy summer! Can't wait to hear from you again for any future septic, drain, heating, cooling, plumbing and electrical needs.

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Dave Laton 3 months ago

Easy to setup septic pump date, and they arrived to complete the process. Two men worked together and the job was completed.

Response from business owner

Thank you Dave for taking a moment out of your day to leave a 5-star review and recommendation. We appreciate you choosing Rowell's Services.

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Tim Mills 3 months ago

This is our second time using Rowell’s to pump out the septic tank and couldn’t be happier with their service. The tech was very professional and great to chat with. He Helped explain how to keep a healthy tank and got his job done in a …

Response from business owner

Thanks Tim, we appreciate your business. Please remember us in the future for any septic, drain, heating, cooling, plumbing, and electrical needs. Have an amazing day!

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T W 3 months ago

Just cost estimate today for new mini splits. They do service our boiler and septic and have always done a great job.

Response from business owner

Thank you for taking the time to leave a 5-star review and recommendation.

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Dave Pelletier 3 months ago

All aspects of the service were excellent from the technicians who came, to setting up the appointment with customer service to the off-hours person I first spoke to. I've use Rowell's for septic in the past and have always been pleased. I …

Response from business owner

Thanks for the fantastic review, Dave! We really appreciate you taking the time to do that!

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Roland Duval 3 months ago

Jon was friendly...courteous...and knew what he was doing. Satisfactory repair in a timely manner!

Service: Repair faucet

Response from business owner

Roland, we are thrilled to hear Jon exceeded your expectations. Thank you for the review!

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Alberta Snow 4 months ago

The plumber did a great job. Rowell's billing system usually doesn't include an itemized bill but after talking to them, they agreed to give that to me. The way they bill seemed complicated.

Services: Repair toilet, Find & repair leak

Response from business owner

Thank you for your honest review. If you need explanation of your bill or account in general, please feel free to call us 24/7 at 934-4145. Our Customer Service Specialists will be happy to thoroughly examine and help you out. Have a better than great day!

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Lisa Philbrick 4 months ago

I've used Rowell's in the past for other plumbing issues and repairs and have always received courteous and professional service. This time was no different. I submitted an appointment request online through Rowell's website to get our …

Response from business owner

Thank you for the review! We really appreciate it and are happy to hear you received only the best customer service from Rowell's Services!

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Laura Welch 4 months ago

Top notch service, called on a Saturday and technician arrived in a tmely manner. He was very knowledgeable, and answered all our questions and was able to fix our problem. Would definitely call them again if needed.

Response from business owner

Thanks for the fantastic review, Laura! We really appreciate you taking the time to do that!

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Deborah Bond 4 months ago

The office contact Kelly was very friendly and informative. The staff that came to inspect my septic was clear on what they were doing and what they found. Gave me a emailed report that arrived just as they left.

The Septic pumping was done…

Response from business owner

Thanks for taking time for that great review, Deborah! We work tirelessly to serve our customers at the highest level!

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Deirdre Haley 4 months ago

From the phone call to request the emergency service to the technician that came to do the repairs, phenomenal service. On the phone they tried to walk me through simple things to check prior to requesting the emergency service on a holiday…

Response from business owner

"You all deserve all of the stars" is my new favorite line from a review. Thank you Deirdre for the in depth and lovely review of your not-so-lovely emergency. It looks like you joined our Total Care Club which will bring you continued benefits throughout the year, as well as savings and other discounts all while saving you $$$. We appreciate you as a Rowell's Services customer and wish you a happy summer.

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Christina Schaefer 4 months ago

Service provider was professional, competent, and easy to deal with—overal a ver positive experience.

Response from business owner

Thank you Christina for the 5-star rating and review. We appreciate your choosing Rowell's Services.

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Mike Bailey 4 months ago

Very good service cleaned out my septic tank

Response from business owner

We appreciate you as a customer Mike, thank you!

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A salamander Guy 4 months ago

awesome job. helped find septic, emptied it and then added a cover

Response from business owner

Thank you for choosing Rowell's Services.

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Ann Henderson 4 months ago

This was our second time using Rowell. Again they were fast, efficient, courteous and knowledgeable. Jon even repaired the drip in our shower faucet while he was there fixing the leaky pipe. We could not be happier with the service. We …

Response from business owner

Wow, what a great review to read. Thank you Ann, I will be certain to share with our HVAC Team and their Team Leaders. So great to hear of your joy in our performance and satisfaction of service. Thank you for the 5-star rating and recommendation. Please keep us in mind for any future septic, drain, heating, cooling, plumbing, and electrical home services needs.

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Denise Marzahl 4 months ago

Mike and Andrew were timely and professional. They were extremely understanding of our 3 crazy pups! We will definitely be using them for any needs in the future.

Response from business owner

While they are both pup lovers, Mike is a softie for crazy pups. Thank you for recognizing Mike and Andrew. Happy to hear you're satisfied with your Triple Play tune-up. We appreciate you as a customer and look forward to visits with your 3 pups in the future!

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Warren Witkowski 4 months ago

I had Rowell's Services troubleshoot and repair a mini split A/C system. They were very professional and and knew what they were doing. They explained what they found and how that caused the problems I had. I would definitely use them again…

Response from business owner

Our HVAC Service Team is great. So happy to hear we were able to troubleshoot and fix your mini-split issues. Thanks in advance for the future recommendations, we certainly appreciate it.

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Deborah Peoples 4 months ago

Excellent customer service with a smile. Extremely knowledgeable and helpful. We found the personnel to be very agreeable and easy to work with. We will definitely use Roswell in the future. Thank you

Service: Installation

Response from business owner

Out of this world (Roswell reference!) Thanks Deborah for the 5-star rating and taking a moment out of your day to recommend Rowell's Services.

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Raymond Caron 4 months ago

It was easy to schedule service to unclog our drains on our vacation camp. They were friendly and courteous and didn't mind me watching them do their work which was informative in helping me in understanding why we were experiencing the …

Response from business owner

Mr. Caron, always happy to have customers watch us in action (which can be a bit gross at times). Glad to hear you're happy with the drain services provided at your summer home. Thank you for being a Rowell's Services customer.

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Sylvia Crawford 4 months ago

Service techs came earlier than expected but glad I had returned from my doctors visit early and was in time of Rowells arrival.

The service was right on and very informative as they gathered information about our older Central heating and …

Response from business owner

Sylvia, the Total Care Club will keep you and your home safe and sound with preventative maintenance, money saving coupons, and additional discounts for members. Here's to you staying cool with your 3 pups and husband this summer! Thank you for choosing Rowell's Services. We appreciate you as a customer.

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Paul Hubbard 4 months ago

We had our septic system pumped today. The gentleman who conducted the work was professional, articulate, and answered my questions. The job was done quickly and neatly. Would do business again!

Response from business owner

Paul, Jim is one of great assets here at Rowell's Services. I will be certain to relay the praise to Jim's Team Leader. THANK YOU!

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Jeff Varney 4 months ago

Technicians extremely professional and informative. Customer service rep, on a Sunday, was courteous, professional and extremely helpful during a stressful time. Would recommend to anyone needing their provided services.

Service: Repair …

Response from business owner

Thank you Jeff for the kind words. We certainly appreciate you taking time out of your day to recognize our Team and their professionalism. Again, thank you for being a Rowell's Services customer and for your service.

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Altonarch 4 months ago

Replaced electrical gfi outlet. Repaired toilet components. The receptionist was great, very polite, with pre and post repair follow up calls. Received text day of with service persons picture, great idea. Service men were knowledgeable and…

Response from business owner

Thank you for the 5-star rating and thorough review of the work completed at your home. I will pass along your concerns in regards to the pricing to a Team Leader.

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Stuart Russell 5 months ago

They did an excellent job of pumping our septic tank. Explained the procedure very well to me, answering questions thoroughly and professionally. He described a problem to me. Gave me a thorough explanation, and treated it.

Quality service …

Response from business owner

Stuart, Bob is a rockstar when it comes to septic pumpings and are thrilled to hear of your review. Thank you for recognizing our team and for taking a moment from your day in leaving a 5-star rating and review.

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Jim Kubec 5 months ago

Fast and friendly – Pumped out our septic tank and carefully replaced the cover.

Response from business owner

Thanks Jim, glad to hear that our Jim exceeded your expectations and were pleased with our services. We appreciate you as a customer.

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Steven Markiewicz 5 months ago

Excellent service. Jon did a great job, and was friendly and efficient.

Service: Install faucet

Response from business owner

Thank you for the 5 star rating and for choosing us for your recent plumbing needs.

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Valorie Wright 5 months ago

I inquired about the possible installation of a gas appliance and spoke to their licensed technician. He answered my questions about the cost and logistics, and gave me his best advice on how I should proceed . It really helped me …

Response from business owner

Valorie, thank you so much for taking the time to leave a review and recommendation of Rowell's Services. We value your opinion and appreciate your choosing us for your recent home service needs.

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Joyce Dunwoody 5 months ago

Rowell's drain technicians arrived on time, and they were pleasant, efficient and professional. They solved the problem quickly. The entire experience (from first phone call until the truck drove away) was unexpectedly good. I will …

Response from business owner

Thank you Joyce! So happy to hear we exceeded your expectations and were able to fix the drain issue. We certainly appreciate you taking a moment out of your day to leave a review and recommendation. Have a better than great day!

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Carolee Longley 5 months ago

We had a really positive experience with them. Outstanding customer service from booking the appt with Mae on-line, to the actual service being done. We had our septic tank pumped, excellent service, Robert was pleasant, knowledeable and …

Response from business owner

Carolee, how pleasant to hear! I'll be certain to pass along the praise to Mae and Bob's Team Leaders. Fun fact, they're siblings! We appreciate you choosing Rowell's Services for your septic needs. Please keep us in mind for any future septic, drain, heating, cooling, plumbing, electrical, and excavation needs. Have a fantastic day!

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Rowell’s Reviews