Rowell's Reviews | Rowell's Services

Elizabeth A Trought 3 days ago

Show up when scheduled. All service providers are friendly, answering our sometimes inane questions. We now use them for variety of activities. All seem competent and admit when stumped and call for help (we have very complicated heating …

via

david dietz 3 days ago

Excellent and fast service. Our experience has been over the years very reliable. Serviceman Mike wing was outstanding.

via

James Griffin 4 days ago

As promised the driver called before arrival. Before backing into the driveway did an assessment and asked the best spot to put the truck on the driveway. After backing in (tri-axle truck) insured there was no damage from the wheels.

He …

via

Sylvia G 4 days ago

Eric was very helpful and answered all questions l asked informed us of options and worked hard.

Elaine Glover 5 days ago

We have already referred you and your service to two of our friends. People are always looking for very good service and yours was outstanding!

Thank you.

Response from business owner

Elaine thank you so much for allowing Rowell's Services to provide service to you. Have a great summer and we appreciate you referring us to your friends!

via

Michael Johansson 7 days ago

Professional, courteous and friendly service at a fair price. I will, and have recommended their company to others. Zero negatives with our entire experience

Response from business owner

Michael, we appreciate you taking the time to leave us a review, have a wonderful summer!

via

Gary Sweeney 8 days ago

The plumbers were on time, listened to and took my advisement on how I wanted to proceed. They gave me a report on the situation as they proceeded. We agreed on a plan moving forward and they wrapped up their work and completed the job way …

Response from business owner

Great we are so glad that your experience with Rowell's Services was good! Thank you.

via

Thomas Kum 8 days ago

Good service and friendly,helpful

via

Steve Burris 8 days ago

We use Rowell's for Septic, air-conditioning and plumbing. It's very convenient to have someone take care of multiple needs. Rowell's people are always customer-centered, friendly and thorough. They take the time to explain what they're …

via

George D. Sutcliffe Jr. 9 days ago

Quick return of phone calls and keep you up-to-date with text and email messages. The service personnel are very pleasant, friendly and have been thorough in their work. I haven't heard any foul language from them – even when it is late at …

Response from business owner

George, we are so grateful you choose Rowell's Services for your home, thank you!

via

Craig Young 10 days ago

Great service, price and a professionally run business.

Response from business owner

Craig, thank you for the review and we look foward to serving you in the future

via

Carolyn Carwell 12 days ago

Rowell's Services is a well-run business. They are pleasant to deal with and responsive when I need a fix.

Response from business owner

Carolyn, thank you so much and we are happy to help you whenever you may need us! Have a better than great day!

via

Anthony Salerno 12 days ago

They show up on time and get the job done right. Professional, dependable and knowledgeable says it all.

Response from business owner

Anthony, we are so grateful for your insight, thank you!

via

Steven Burris 12 days ago

We rely on Rowells for our septic service, air conditioning and plumbing. They have been very reliable and their pricing is fair.

Response from business owner

Steven, we are very happy to help you in the many aspects of your home. Thank you for your feedback!

via

Peter Drake 12 days ago

Had a HVAC Heatpump split system network installed covering 3 floors. Rowell's team are very professional, polite, and leave everything clean, and are always helpful when calling for additional information. Would definitely rehire for …

Response from business owner

Peter, we are so happy to help you and are looking forward to working with you again in the future!

via

John Mandrioli 13 days ago

Called,came when they said they would. Very professional service technician will definitely use again

Response from business owner

John, thank you for your review! We appreciate your time and are happy to help!

via

Richard Lapointe 13 days ago

They’re making the transition from oil to natural gas very easy for me.

via

Lori S 13 days ago

Very quick and efficient service. Especially in an emergency! Everyone I have spoken with are polite and informative. I really appreciate your excellent employees and the piece of mind your company has provided. It is difficult to rent your…

Mary T 13 days ago

I just wanted to let you know that Bob did an excellent job. He was

courteous and friendly. I had plans for the evening and I appreciated how

quickly he did the job while still being thorough.

Robert M 13 days ago

Great service mike was very informative as I was asking questions.

Dick OConnell 14 days ago

workers knew hat they were doing and worked quickly. Very happy with the service. I called early in the morning and they were here before Noon

Response from business owner

Dick, thank you so much for the great review!

via

Kristin Oberg Hubbard 14 days ago

Just had Rowell's Services out to service our septic. They were on time, courteous, did a great job, and reasonably priced. Highly recommend.

Response from business owner

Kristin Thank you so much for taking time to recommend us! We appreciate you, have a great summer!

via

Lisa W 16 days ago

I am very pleased with the two men who came and are figuring out the problem with the Jacuzzi tub. So far so good! Thank you!!

Frank Desjardins 17 days ago

I thought Rowell,s was just a septic service boy was I wrong. There boiler tech came over and cleaned my furnace. Mike was great and did a professional job for the price they quoted me. I will recommend Rowells to everyone. p.s. they pumped…

Response from business owner

Frank, thank you very much for being a great Rowell's Services customer!

via

Amy Sue Picknell 17 days ago

I am beyond thrilled with the service I have received as a new customer. Pat Goodridge came out to our home for a quote we inquired about. Not only did he cover the requested service but he went above and beyond and provided me with quality…

Response from business owner

Amy, we appreciate your kind words, have a great summer!

via

Mike & Linda Barlick 17 days ago

Alex and his team did an excellent job today. Our job was challenging and they all worked hard to get the job done right. Jobsite was left clean with new grass seed and hay ready to make it look great soon. Always very pleased with …

Amy D 17 days ago

I am beyond thrilled with the service I have received as a new customer. Pat Goodridge came out to our home for a quote we inquired about. Not only did he cover the requested service but he went above and beyond and provided me with quality…

Melissa Bigler 18 days ago

These guys where stealler, on time....answered all my questions....explained everything....discussed preventative options, and were courtouse clean.

Response from business owner

Melissa, thank you we think they are stellar as well!

via

Patricia Freeman 18 days ago

Fast service call and William was great. Shared his knowledge on a few maintenance ideas on my mini split and told me exactly what he was doing. Very knowledgeable.

Problem fixed before the hot weather.

Response from business owner

Patricia, William appreciated your kinds words thank you again!

via

jeff frost 18 days ago

Pat Goodridge came out for a valuation of our heating system yesterday. He is very professional and easy to talk to. He explained everything that he thought would be appropriate for replacing the furnace. We will definitely be using their …

Response from business owner

Jeff, I shared this great review with Pat and he truly appreciated it!

via

Tandee Roy 18 days ago

Thank you so much for your prompt reply and service to my pump failure. The guys were great the job went well and I’m very grateful for your immediate response and solution.

Response from business owner

Tandee, we appreciate your business.

via

Scott M 18 days ago

Mike did a great job. Good company representative! Good advice also.

Thanks

Scott

Cheryl Lux 19 days ago

Very friendly and professional staff. From the office to the installers. Great experience.

Response from business owner

Cheryl, thank you for taking time to write a review, have a great summer!

via

Oliver Lodge, LLC 19 days ago

Came to problem immediately. Price was reasonable. Workers are kind, polite and pleasant.

Response from business owner

Oliver, Thank you for being a great customer!

via

Kathi Gickas 20 days ago

Amazing company to work with!! Fast, reliable, friendly service.

Response from business owner

Kathi, we love that you took time to thank us!

via

Jerry Benziger 20 days ago

Again, saved the day! Incredible response time. Duane and Mika (?) where incredibly knowledgeable and found the problem right away. Could not have had a better outcome for a crappy problem.

via

Bruce Cheney 21 days ago

The young man who came to empty our tank was polite, careful of our yard and took the time to identify and show us some problems that need addressing.

I'd gladly rate our experience as outstanding!

Response from business owner

Bruce, we appreciate your kinds words.

via

Bruce Tibbetts a month ago

Great folks!! Always there to help. Fare pricing.

Response from business owner

Bruce Thank you!

via

David Morris a month ago

Rowell Services was professional from 1st from Sue setting up appointment (next morning) same day if needed to Eric and his co-worker showing up on time keep me informed of progress and making sure I approved of completed work order, even …

Response from business owner

David, thank you for taking time recognizing our Team members at Rowell's Services.

via

Louise Waltz a month ago

Great service all around from the office to the field. Always a pleasure to deal with Rowell's!

Response from business owner

Thank you Louise, we appreciate your kind words.

via

Sarah Whitehead a month ago

I just had an estimate done, but they were so curtious, helpful, answered all my questions etc.... hoping I can afford the mini split!

Response from business owner

Sarah, we are grateful for your insight and the 5 star review! We offer financing as well just in case!

via

Cal Green a month ago

Great service from initial call through job completion. Andrew, who did the work, was personable and knowledgeable, he also helped us to better understand the plumbing features of our new house. Two thumbs up.

Response from business owner

Thank you so much Cal for your 5 star review! We appreciate this feedback and hope you have a better than great day!

via

Ronald Pasquarosa 2 months ago

Need it done? This is where you need to go

Response from business owner

Ron Thank you!

via

Hilda Adams 2 months ago

Last fall we had a plumbing line, root blockage in a garage apartment. Four different plumbing companies were unable to clear the line of tree roots. Their cutters couldn’t “get around a corner in the line”. I did receive two quotes for 20…

Response from business owner

Thank you so much Hilda for your gracious words and for taking the time to leave us a 5 star review!

via

Amanda Andriski 2 months ago

At first, I had a few small issues with scheduling but after talking with the girls in the office, the problem was immediately resolved and I am very appreciative for their quick correction. Once their electrician arrived, I found him to be…

Response from business owner

Amanda, we appreciate your business and hope you have a great summer!

via

Bruce Koble 2 months ago

I was EXTREMELY impressed with the service performed on my heating system today... The technician was the best I have ever had in decades of having maintenance done to my home furnaces. He was polite, knowledgeable and EXTREMELY thorough…

Response from business owner

Bruce, thank you so much for your time in letting us know about your experience with us! We appreciate you!

via

Cynthia Morse 2 months ago

I have had two experience with Rowell's Services and have been completely satisfied with both. In both cases, the plumbers arrived on time and took care of the work professionally and efficiently. The charges for their services were …

Response from business owner

Cynthia, we appreciate your 5 star review and are happy to help you out any time you may need us!

via

Laur Horner 2 months ago

CORRECTION: after posting my review I was phoned by one of the representatives who suggested I check my Junk Box in my email for the proposal and it was indeed there. They did indeed send it when they said they would. I have revised my …

Response from business owner

Lauren, we are so sorry for any inconvenience you have had with our services. Vicki has left you a message today and we look forward to hearing from you soon.

via

Kathleen McCabe 2 months ago

From scheduling the appointment to the work completed, everything was professional and on-point. Especially appreciate the pre-appointment message complete with a photo of the technician who will be coming to our home. Highly recommend …

Response from business owner

Kathleen, we are very appreciative for your kind remarks about our company. Have a better than great day!

via

Alex Leslie Livingstone 2 months ago

Thanks to Rowell’s for coming out to fix our water. Friendly guys, and they did a good job. I’ll call them again if needed.

Response from business owner

Alex, Thank you and we appreciate your business!

via

Carl Braun 2 months ago

They were very professional, arrived on time, proceeded to do what they had to do and accomplish it quickly!

Response from business owner

Thank you Carl for your kind words and leaving us a 5 star review! We appreciate you!

via

Ryan Gould 2 months ago

Amazing service. I can't say enough about these guys. We used them in an emergency when we needed our tank pumped late on a Sunday and an hour before GOT new season was starting of all times! Mike arrived with the hour and was professional …

Response from business owner

Ryan, we are so glad we could assist you with this issue before the start to the new season of GOT. We appreciate your thoughtfulness and hope to help you again in the future!

via

Brenda Dupont Martel 2 months ago

We had a great experience today with Rowell’s Services! Emergency call was handled quickly and professionally. Wonderful staff and service. Thank you!

Response from business owner

Brenda, we are so glad we could take care of you! Have a great summer.

via

Armand Rouleau 3 months ago

Up to now, everyone we have dealt with have been "good people". Professional, courteous, friendly and efficient.

Response from business owner

Armand Thank you.

via

Sara Tirrell 3 months ago

The Rowell's Team is always kind, professional and great at communication. We've only needed their services a few times, but each time the response was prompts and super helpful!

Response from business owner

Sara, thank you for your kind words and for reaching out to us in your time of need. We are happy to help and glad to serve you!

via

Kate Harper 3 months ago

Rowell's Services was great. We needed emergency septic pumping and they did a great job. Communication was first rate. Brent and Micah went above and beyond to give great service. It was a difficult time made easier by the excellent …

Response from business owner

Kate, we are so grateful for your thoughtful response and glad we could help!

via

Jon Petrichenko 3 months ago

Excellent customer service. Friendly people and very responsive. Love the communication.

Response from business owner

Thank you Jon, we appreciate your input and taking the time to leave a review! Have a better than great day!

via

Regina Carr 3 months ago

Honest, reliable and competitively priced. These guys have always come through for us. Recently had our 100 year old sewer pipes lined, far less than excavating and replacing and thank goodness we did it. One of our neighbors just spent …

Response from business owner

Thank you, Regina. We really appreciate the thoughtful review!

via

Scot R Palmer 3 months ago

Their customer service is excellent

Response from business owner

Thank you so much Scot! We appreciate your business very much!

via

Harmony Steel 3 months ago

They WORK ON MODULAR HOMES!!! That is a rare commodity!!! Very few services will!!! So I’m glad they cover plumbing, sewer, HVAC and electrical!!

Every person who has been to our new “as-is” home has been very prompt, personable, …

Response from business owner

Harmony, we love when we get a great word regarding our Service Experts. Think Spring!

via

Kristoff Winters 3 months ago

Extremely generous and prompt to any issues that I’ve had with my house. Always willing to help and inform myself of any observations they had. Always happy with their services

Response from business owner

Kristoff, we appreciate you taking the time to write a review, thank you for being a Rowell's Services customer. Happy Spring!

via

Frank Marino 3 months ago

Great company. Everyone seems so happy.

Response from business owner

Frank we are so grateful you are our customer and appreciate taking care of you!

via

Mark Doll 4 months ago

You can't do wrong with hiring this company. They truly care about their customers and their services are second to none!

Response from business owner

Mark, thank you! Look forward to doing business with you in the future.

via

Brendaen Makechnie 4 months ago

This is a 5 star organization. No question. From initial contact for a quote, to consultation on the services we needed, to day-off communications, to post service day follow-up. Our service tech messaged us when he was on his way — what …

Response from business owner

Thank you Brendaen for leaving us such a great review!

via

Abygayle Fisher 4 months ago

From talking to Keith on the phone who moved around the schedule to accommodate us on extremely short notice, to Micah & (the other) Keith being so helpful and answering all of the questions we asked and more, we could not have been happier…

Response from business owner

Thank you so much, Abygayle for calling Rowell's Services and leaving us a great review!

via

Ann Desroches 4 months ago

When I had an emergency situation on a Friday nite I called anothe company that said they were 24/7 service. The soonest they could help me was Monday. When I called Rowell, they were there within the hour with very courteous service. I …

via

Ashley Eklund 4 months ago

We have had to call rowells about 3 times for issues and each time they were so friendly and professional. We are new home owners and it seems we have had one issue after another. Each time we’ve seen them they’re on time, friendly and …

Response from business owner

Thank you, Ashley for taking the time to leave us a great review!

via

Dave Conway 4 months ago

Great service, friendly staff and well trained and polite technicians! Thank you!

Response from business owner

Thank you Dave so much!

via

Johann H. Bruxollini 4 months ago

Great service and friendly, knowledgeable staff every time we needed their help!

via

W. Scott Comstock 4 months ago

We were having some issues with old cast iron pipe corrosion. Rowell came and showed us on the camera so it made sense to us, and set up a time to come and replace them. They just finished. It’s amazing how neat these guys can be. They …

Response from business owner

Thank you, W. Scott for leaving us a great review! We're so glad you found us too =)

via

William J Botticello 4 months ago

Mark serviced my oil burner with great professionalism. He went through the service, and noted items I may want to have done in the future, without skipping a beat with what he was doing. He corrected several items, from an install two …

Response from business owner

Thanks, William. We know your home is so important to you. Finding that "trust" is what Rowell's is all about! Thanks again!

via

Constantino Martino 4 months ago

Vicki, Jim and whole crew are very knowledgeable and friendly. There installation technicians are doing an excellent job, also they are neat and make sure the area worked is cleaned up. The team went above and beyond to finish the job …

Response from business owner

Thank you, Constantino for the great review!

via

Heidi Barney 5 months ago

Excellent customer service. They installed a new furnace for us in the fall and we thought there was a problem with it. Without hesitation they came right out.

Super friendly and knowledgeable techs made sure i understood everything they …

Response from business owner

Thank you so much, Heidi for the great review!

via

Moira Campbell 5 months ago

I had an emergency call this past Saturday Eric was great. Very kind and compassionate for my trouble. Keith came Monday again excellent customer service and took the time to go over things with me. It's obvious you have invested in your …

Response from business owner

Thank yo uso much, Moira for the awesome review!

via

Adam Hayes 5 months ago

Their level of communication is unmatched and the final product looks and works amazing. We needed to replace our boiler in our new home and they were here within a day of us agreeing to the proposal. It was a two day project which meant we…

Response from business owner

Thank you so much, Adam for the awesome review!

via

William Suplee 5 months ago

Eric, Brent and Mike did a fantastic job unclogging the basement drain pipe after the basement flooded on the weekend. They showed up on short notice and they stayed until the job was completed. I highly recommend Rowell's Services, and I …

Response from business owner

Thank you, William for the great review!

via

Paul Fraser 5 months ago

I do property management and Rowell’s Septic Services is the only company I will use for my properties. Their commitment to service is unmatched, and now with their total care program I can rely on them for that same commitment for my …

Response from business owner

Thanks, Paul for the great 5 star review.

via

Jonathan VanScoter 5 months ago

Rowell's has been great to work with. Their service experts are willing to do whatever to takes to get the job done right. I use them personally and with my business and they have stayed until 3 am to get pipes unthawed so we can continue …

Response from business owner

Thanks, Jonathan for leaving us a great 5 star review.

via

Joe Monti 5 months ago

Professional, timely, detail oriented, and always return calls promptly to address the issue.

via

V Mil 5 months ago

Beautiful service! Very prompt and professional plumbers. They took the time to show me on a camera exactly what was going on in my drainage pipe and explained how to prevent clogs until the pipe can be repaired. Moreover, they gave free …

Response from business owner

Thank you Vickie for leaving us a great review!

via

Jon Aldaco 5 months ago

I highly recommend Rowell's Services and will definitely utilize their services again in the future. Every person I dealt with or spoke to was extremely pleasant and helpful. Trish was upbeat, positive, and helpful. Kim helped us reschedule…

Response from business owner

Thank you, Jon.

via

James A. 5 months ago

The service we received from your company was excellent. Your response was prompt and your technicians were exceptional. They explained everything thoroughly and corrected many problems that this cold weather caused for us. I would highly …

Response from business owner

Thank you so much, James for the great review!

via

Jennifer Comer 5 months ago

These guys are great! The couldn’t have been nicer and more helpful!!!

via

Donald Smith 5 months ago

Very prompt service repairing my emergency, thank you so much! Plumbing is very important !!!!!

via

James Rice 5 months ago

My wife and I are extremely pleased with the replacement and relining of our sewer pipes. They made an extremely stressful period of time during the Christmas holidays seem effortless. I would also like to compliment Rowell's technicians …

Response from business owner

James, thank you so much for taking the time to write a review, we appreciate you words and we are sure to share with our excellent Service Experts.

via

Gabi Krasny 6 months ago

Great company, great services. We had issue with our septic over the holidays and Rowell’ came the next morning (we called the night before). They checked the septic and since it was not full, they called other guys who came fast. They put …

Response from business owner

Gabi Krasny thank you so much for taking the time to recognize our company, we appreciate our employees as well as our customers. Happy New Year to you and your family.

via

Barbara Cullity Guinan 6 months ago

I am sooooo impressed with Brent and Mike! They were friendly, knowledgeable, hard working, and professional! My husband and I were thrilled that they came right in, assessed the difficulties, and went right to work! THANK YOU so much!

Response from business owner

Barbara Cullity Guinan Thank you so much for taking the time to recognize our wonderful emlpoyees. Happy New Year and we look forward to taking care of you in the future. Thank you and your husband once again.

via

Marsha Rafuse Clouse 6 months ago

all their services. All their employees are knowedeable & very friendly. I highly reccommend them

Response from business owner

Marsha Rafuse Clouse Thank you so much for your recommedation. I hope you have a wonderful Happy and Healthy New Year!

via

Michael Pierni 6 months ago

Awesome service we received today will highly recommend to everyone

Response from business owner

Michael thank you so much for taking the time to recommend us. We appreciate your business and hope you have a Healthy and Happy New Year in 2019.

via

Kendra Adams 6 months ago

The HVAC department is wonderful! I highly recommend them. 😀

via

Marie Ann 6 months ago

Amazing services done by Rowell’s to my septic system. I’ll always recommend!!! Perfect Perfect. Kind and always professional. :~))

Response from business owner

Marie Ann thank you for your business and I hope you have a great Holiday, we look forward to taking care of you in the future. Thank you again for your business.

via

Vilma Carinelli Murray 6 months ago

It’s been a while since my last review, but I wanted to once again write a review because Rowells has been here more than several times since.

I had a plumbing problem and once again Rowells came through for ME, not only that Rowells fixed …

Response from business owner

Vilma we appreciate our customers and appreciate your kind words. Have a wonderful holiday.

via

Keith Bryant 6 months ago

Awesome place. Everybody is so friendly. Very knowledgeable company in the service industry.

Response from business owner

Thank you Keith. I hope you and your family have a wonderful holiday.

via

Scott Durgin 7 months ago

Fast friendly educated people that take pride in their jobs. A+++++ service

👍😎👍

They earned my repeat business !!

Rob and His coworker did a great job in short time. Thank you guys

Response from business owner

Scott, we appreciate you as a customer and hope you and your family have a wonderful holiday and Happy New Year!

via

Susan Branch 7 months ago

They came exactly when they told me they would. I thought I needed extensive work , but after they checked it was a simple problem. Trustworthy young men! As a single widow, their honesty was extraordinary! I would highly recommend this …

Response from business owner

Thank you, Susan for the great review.

via

Laurie Hoey 7 months ago

I can’t say enough about Rowells Services !! We had an issue on thanksgiving night ! We called Rowells and within the hour they showed up . They were professional , friendly , and took care of the problem . The next day they followed up and…

Response from business owner

Laurie thank you for taking the time to recommend Rowell's Services. Happy Holidays to you and yours.

via

Dustin Whiteaker 8 months ago

Awesome service and everyone that I talk to there is happy and extremely professional.

Response from business owner

Dustin thank you so much. We appreciate your business. Have a wonderful holiday.

via

Alissa Penton 8 months ago

Thank you!! We Rowelly appreciate the new furnace!! 😁The service was quick and efficient!! The people are knowledgeable and professional!! Thank you Greg and Dan!!

Also Andrea Gautreau for the great referral!!

Response from business owner

Alissa, WE ROWELLY appreciate YOU!! Thank you for being such a wonderful customer, I hope that new furnace is keeping you toasty this winter.

via

Gina Galasso 8 months ago

Fabulous customer service over the phone when requesting information. Nice, intelligent Septic Inspectors willing to answer any questions and explain the results at the time of inspection. Eric and Chris did a great job.

Prices are a bit …

Response from business owner

Thanks, Gina! Really appreciate the great review! We're glad we could get you fixed up.

via

Augusta O'Connor Marsh 8 months ago

Today we had the Service Tech Ron Evans to clean our furnace. He was very professional check out all items and was very courteous. He gave us a full report on how our furnace was working. Will definitely be calling them again.

Response from business owner

Augusta thank you very much for taking the time to recommend Rowell's. We appreciate you!

via

Rowell’s Reviews