Rowell's Reviews | Rowell's Services

Corey Twardosky 21 hours ago

I happened to need a furnace inspection and cleaning for a home certification, granted it was 10° the day I contacted Rowell's and it was 15 minutes before the end of their business day. Not only was I able to get an appointment, it was for…

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g makris 2 days ago

Very professional. Great work ethic.

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FL Garrison 7 days ago

The guys were just great. They found the source of a tricky problem. They did the fix in the most efficient way. They made sure not to make or leave a mess. They will be my "go to" source for help in the future.

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Mark Leonard 7 days ago

The service techs were both efficient and polite. They took care of our drain clog very efficiently using the technology at their disposal. They patiently answered all my homeowner questions and kept a very professional demeanor throughout …

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Mike B 7 days ago

I got a text with a picture of the technician when he was on the way and he arrived on time for the appointment. I have had them here for several jobs and I am very happy with there work.

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Susan R 8 days ago

I want you to know how happy i am with your company. From all the phone calls ( very professional and curtious) to being punctional and the 2 men you sent we're great. They were on time, cleaned up after themselfs and just nice guys. …

Cheryl Ouellette 10 days ago

Came promptly when we had no water and diagnosed and resolved problem quickly.

Response from business owner

Cheryl, we are so glad to hear we could your plumbing issue taken care of quick! Thank you for the review!

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Jon Land 11 days ago

We had a leak in a house we just bought. They were there the next day and came back later to do a permanent fix. They also promptly fixed a leaking water heater that another plumber couldn't fix. Timely. Punctual. High quality. Super nice …

Response from business owner

Well Jon, you checked off all the boxes that we hope to achieve with our customers! Wishing you no more mishaps with your new home; but know we are always there for you if you need us!

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Paul McAllister 12 days ago

Folks showed up on time on a holiday weekend for an emergency call. People were professional and got the job done quickly.

Response from business owner

Paul, we are happy to help! Thank you for the review.

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Donald J 12 days ago

I mentioned Excellant service. Gregg was good

Tom Gallagher 15 days ago

I’ve always had a good experience with Rowells. Chris pumped our tank today and was very personable and knowledgeable. Highly recommend Rowells. Thanks.

Response from business owner

Thank you Tom, have a great Thanksgiving!

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Abby Noel 15 days ago

Fast and easy. Driver was super cute!

Response from business owner

Abby, thank you for the review!

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Deborah LS Simonson 15 days ago

The technician who came out was very patient, so knowledgeable and was able to tell me details about my septic system and find parts of it that I had not known. I highly recommend Rowell’s to anyone with a septic system, especially an …

Response from business owner

Deborah, we are thrilled to hear that we were able to exceed your expectations and trust Rowell's with your home service needs- thank you!

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Matt B 17 days ago

Very satisfied the guys were top shelf

Richard E 18 days ago

The truck driver was great I appreciate all your help I couldn't ask for a better service

Nathan Arnold 18 days ago

Great experience! Guys were fast, accurate and clean. Will use again.

Response from business owner

Nathan, thank you for taking the time to leave a review!

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Gary B 19 days ago

Service was exellent the drive was awesome great personality and answered all my questions i give rowells an A plus

Sheri Dulac Minor 19 days ago

Great customer service and fair pricing glad I called

Response from business owner

Sheri, we're glad you called too! We appreciate you and your business.

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David Carleton 19 days ago

After purchasing our home two years ago we decided to stay with the company that had serviced our oil fired burner prior to us owning the home. It went ok but they didn’t instill any confidence in them. We decided to try Rowell’s after …

Response from business owner

David, thank you so much for your review! We are honored to be servicing your home and for trusting us for all your home service needs! Thank you very much for the review!

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Kate Jenkins 19 days ago

Prompt efficient at letting me know when they would be here very courteous thanks

Response from business owner

Kate, thank you for the great review. We are happy to keep your heating system up and running.

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The Valhalla Group LLC 19 days ago

Courteous, professional, and reliable service

Response from business owner

Thank you for the review!

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Dorothy G 19 days ago

Very pleased with the work done and everything was explained to me, no surprises.

Leon Barton 20 days ago

The clog we had was beyond belief. Took a few minutes but with the equipment and determination these guys have it is gone. Thank you for cleaning up everything. Would absolutely recommend these people. Should have called in the first …

Response from business owner

Wow, thank you so much for your review, Leon! We really appreciate it and thrilled to hear we were able to help!

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Scott Golden 21 days ago

Anthony was the tech that solved my plumbing issues. Very professional, polite and considerate.

I would recommend these guys highly.

I am one of those “do it yourselfers “ and have done all of my repairs for the past 45 years. Now in …

Response from business owner

Scott, thank you! Anthony is a great technician and glad he was able to earn your trust and we look forward to working with you in the future if the need arises. Retirement is a good thing, enjoy!!

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Judi Lavallee 22 days ago

Will Folsom was prompt, knowledgeable and very informative. We are happy to be part of the Rowell family!

Response from business owner

Judi, we are happy you are part of the family also. Thank you for such a great review.

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Gail Hawkins 23 days ago

I would highly recommend Rowell's. They were very professional and helpful something you don't often come across in this day and age.

Response from business owner

Gail, thank you so much for the recommendation! We really appreciate it! Sometimes the little things make a big difference!

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John Rescigno 24 days ago

The driver was courteous and professional. You also receive updates on the service via text.

Response from business owner

John, thank you so much for the review! We really appreciate it.

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Irene Spaulding 25 days ago

We had septic trouble with the pump and electrical issues. Eric and Carter arrived on time and solved all of our problems. They were so kind, polite, professional, knowledgeable and hard working I wish I could give them ten stars right …

Response from business owner

Irene, thank you for the FANTASTIC review. Eric and Carter work very hard and will appreciate knowing that their hard work doesn't go unnoticed by our customers. We are here for all your needs, 24/7. Thank you for your business.

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Tim Seeger a month ago

Professional, easy to communicate with, explained what they did to fix the problem and offered easy maintenance for any home owner

Response from business owner

Thanks Tim! You have been an amazing customer over the years! Please know how much we appreciate you and your business.

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David Carr a month ago

They were there within an hour of my call!!! The price scares you at first but these guys get right to work !!! And really surprised me with how quick and thorough they were. Highly recommended!!!!!

Response from business owner

Thank you so much for sharing your positive experience with us. We love hearing back from our customers. We’re looking forward to serving you again!

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jennifer schofield a month ago

I had no heat on one floor of my house. It was not an emergency yet they were able to schedule me an appointment for the next day. The technician was knowledgeable, answered all of my questions and didn't hesitate calling a co-worker for …

Response from business owner

Thank you Jennifer, so glad that we were able to get to you so quickly. We appreciate your business.

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Cheryl Esty a month ago

Very fast response. Andrea was quick to access our need and quick to set up an appointment. Michael F (Service technician) very professional and competent. We are very glad we contacted you.

Response from business owner

Cheryl, we are very glad you contacted us too. Thank you for your great review. I will be sure to pass on the kudo's to Andrea and Michael.

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Cassandra Burnham a month ago

A quick response to a plumbing problem. The tech was awesome polite and professional. A great job thank you. I will definitely use these people again.

Response from business owner

Cassandra, we love that we could take care of your plumbing needs so promptly and our employees continue to impress us and our customers. Thank you for your business.

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Kathy Crane a month ago

Great service tech was knowledgeable and friendly

Response from business owner

Thank you Kathy for the great review.

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dan teal a month ago

I had the chance to meet 2 professional employees today ..

I cant be happier with there experience,fast service & how friendly & kind ..

I would highly recommend rowell's ..

Response from business owner

Dan, thank you for taking the time to give us such a great review and allowing us the opportunity to service your septic system. We appreciate your kind words and your business. So glad you agree, we aim to be the Happy Home Service Company!!

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Edward Sullivan a month ago

Prompt knowledgeable technician! Tuned my new furnace with no complaints! Thanks guys!

Response from business owner

Edward, we thank you and we are more than happy to help you stay warm. Thanks for taking the time out of your day to write a great review.

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Billie Purcell a month ago

Mike was friendly and very informative and knowledgeable

Response from business owner

Thank you Billie for allowing us to service your heating system and giving us a great review. I will pass on the kudo's to Mike.

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Paul Davis a month ago

Great service came right out and fixed my heat I was very happy with the speedy friendly service

Response from business owner

Paul, thank you for the great review.

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Patricia Cloutier a month ago

The young man, Doug, that came to the house was a real pleasure. He was polite, cheerful, seemed very competent and I enjoyed him very much. Although I wasn't happy to have to spend the money on this project, he made it seem a little more…

Response from business owner

Thank you so much Patricia. Doug is a wonderful employee and we are glad to have him. Glad he made you comfortable, we know that any house repair is not easy to take. We appreciate your business.

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Debora S a month ago

Gregg was very nice and he said that he would have someone looking for the part we need asap. He also said we should have a call back this afternoon and possibly have the job completed tomorrow. We appreciate your prompt response.

Jonathan Paul a month ago

Greg came out and trouble shot my hot water heater and found that one of my elements was near failure. He replaced it in a timely fashion and did great work. Greg was a pleasure to deal with. He's a good employee for the company!

Response from business owner

Jonathan, thank you for a great review. Greg has been a great asset to our company and it is nice to know that our customers feel the same way.

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DG Murr a month ago

Septic pumped. From booking the appointment to them keeping in touch for an arrival time to the service itself, what a great experience. Professional, kind, concerned and thorough. I will continue to recommend Rowells!! Way to go Robert …

Response from business owner

DG, thanks for the enthusiastic review. We appreciate your positive recommendation of Rowell's to others and thanks again for being a great customer! We will definitely share your kudos to Robert and Mike.

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gillian sickler a month ago

Great, prompt, professional service!

Response from business owner

Thank you Gillian, we appreciate your business. Glad we could check 3 very important boxes for service- great, prompt and professional!!!

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Leslie Rosewarne a month ago

I love Rowell's! They offer fast service when I need it!

Response from business owner

Fast service is the best, especially when we need it the most Leslie! So grateful you were happy with your service! We aim to please!

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Peter Gray a month ago

You’re very efficient. Even put booties on to Make sure you didn’t track through the house. Kept things very clean and neat great job

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John DeGange a month ago

They were able to find the needed part and do the service on the day requested.

Response from business owner

Thank you and we are happy to have helped you keep your heating system up to date.

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Cecile Healy a month ago

Very nice people, took time to explain things. Did not give 5 stars because came in late, after the time slot scheduled.

Response from business owner

So sorry Cecile about missing the time slot; we do try our best, jobs sometimes go over our estimates, but we certainly should of called! Next time, let’s make sure you get a “first call” appointment so we can make sure we hit that target! Your time is very valuable and we respect that. So grateful for your feedback! -Mandie

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Todd Welch a month ago

Mark was great. He really knew what he was doing. Found the issue and fixed it. Who could ask for more. Very pleasing experience. Thank you

Response from business owner

Happy to have you as a customer! I will certainly pass along the kudos to Mark who got your heat up and running, keeping you nice and toasty this winter.

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Edrik Mattson a month ago

Rowell’s has been quick to schedule an appointment to have a technician look at my furnace to confirm my own troubleshooting work. They were quick to advise me what I would need to repair the furnace and provide an estimate as well as …

Response from business owner

Edrik, our customers are our family. We love to make them happy and help whenever we can. Financing is just one of the many options we have to help our customers out. Welcome to the family!!

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Suzanne Macdonald a month ago

We had Rowell's Service come this morning to fix an upstairs zone. Greg was very professional and did a wonderful job. We would not hesitate to call them again for any other problems. Thanks Greg and Rowell's Service.

Response from business owner

Suzanne it was our pleasure to help you out. Thank you for the great review

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Andrea Huertas a month ago

Great first time experience

Response from business owner

Thank you Andrea for the 5 star review. Glad we could help you with your heating needs.

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Laurie M 2 months ago

Thank you for providing your pumping service. We appreciate it😊

John Teeters 2 months ago

It is nice to see a company that is as professional as Rowell’s Services. The service representative was professional, friendly and honest. Values that are hard to find in today’s business climate.

Response from business owner

John thank you for the recommendation, we take pride in our Service Experts commitment to being professional, friendly and honest.

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Nancy Atwood Milligan 2 months ago

Technician very punctual, knowledgeable and polite. Let us know what we needed to do.

Response from business owner

Thank you Nancy for the recommendation.

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Nancy S 2 months ago

Visit went very well. Mike was very informative and polite. No issues whatsoever. Pleased with the service

Arthur E. Cummings 2 months ago

Friendly, professional quick

Response from business owner

Thanks Arthur! In the time of need, friendly, professional and quick is just what our customers want! So happy we could deliver!! 🙂

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Becki French 2 months ago

Wanted to say thank you to Brent for coming over and cleaning out our septic tank. He is very knowledgeable. Really appreciated that he put up with all my questions and letting my husband and I watch him work. His personality alone was …

Response from business owner

Becki, Brent was more than happy to answer any questions you might have about your septic tank. Thank you for the recommendation

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Nancy Roy 2 months ago

Professional and fair!

I’m glad we chose Rowell’s for our overdue septic maintenance and we got advice on how septics don’t like

anti-bacterial soap ... makes sense!

Response from business owner

Thank you so much for the recommendation Nancy

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Linda Geiler Pauwels 2 months ago

Another great job finished by Rowell. They are always knowledgeable, efficient, tidy, and professional. Nice people to work with.

Response from business owner

All the traits that are most important to our Company you just described! Love it! Know that you are very much appreciated!!

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Mitch Paine 2 months ago

Knowledge of what needs to be done.

Professional, courteous and efficient.

Response from business owner

Thanks Mitch for the recommendation and the kudos to Chris. We agree he is awesome!

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Barry Noel 2 months ago

First time using rowell and they did a great job

Response from business owner

Thanks Barry, for giving us the opportunity. Happy to have you as a customer! I will certainly pass along the kudos to the technicians who pumped your system.

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Dean S 2 months ago

Yes. It was a good clean job. Rod was nice and professional

Roger K 2 months ago

On time, personable, got the job done.

Dan W 2 months ago

Just want to say, I am very happy with this installation. The crew was very professional and efficient (and friendly) and deserve credit for a job well done! I also want to personally thank Pat Goodridge, friendly and helpful from the …

Frank B 2 months ago

Clean and Efficient job. Very polite employees.

Joe G 2 months ago

Prompt courteous service checked every thing out a o k

Nikki May Miller 2 months ago

this team of people are awesome and caring and always there no matter what. they work with you and answer all questions they also show what they are doing so you are able to understand what is going on as well. 👍

Response from business owner

What a sweet review! Thank you Nikki, for the words of gratitude and praise. We are happy to hear of your satisfaction with our services and team. We pride ourselves on teaching our customers tips and tricks and are excited to pass along the information!

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Ed S 3 months ago

As far as the problem we had with a blocked up sink everything went smoothly and professionally the two men were very informative and we were extremely pleased

Bob M 3 months ago

Your service man was polite and on time. He was efficient and knowledgeable about what he was doing. I was able to see the Patriots kick off. He's a keeper.

Gary A 3 months ago

Thank you for the great job at our home this past Friday. The guys were friendly, and knew what to do in a timely way. We will certainly call again when needed.

Kelly Lavallee Facteau 3 months ago

This Team is truly top notch! They installed the air conditioning system in our home earlier this year. Every aspect of the process was positive- from the scheduling, planning, install, and follow up. They took the time to make sure the …

Response from business owner

Kelly, what a thorough and great review of our team! Excited to hear that you are enjoying your new AC system, especially in this extended summer heat stretch we've been having. Wonderful news that you were pleased with every Rowell's employee you came in contact with and I'll be sure to pass along the kudos, especially to our HVAC team and electrician. Thank you for the recommendation!

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Thomas Kuhner 3 months ago

Super communication to notify when coming. And fast efficient knowledgeable polite service.

Response from business owner

Thank you Thomas, we appreciate your insight it means so much to us! Have an incredible day!

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Gregory & Donna Barter 3 months ago

I was very happy with your service. Brent was very professional and knowledgeable and honest. Thank you

Cheryl S 3 months ago

Todd was right on time actually a little early which was great and answered all my questions told me about my options and anything I asked he had answers for.

Kathy Grandmaison Moulton 3 months ago

When we needed a new septic system installed Rowell's Services came out to do the job for us. A great experience! The folks at Rowell's Services are wonderful to work with!! 2 thumbs up!!

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Emily Clement 3 months ago

Holy smokes! World-class customer service!

Response from business owner

Emily, thanks for being a world-class customer! Good luck on selling your home. Please let us know if there is anything else we can do for you.

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Brian Person 3 months ago

extremely courteous friendly great experience

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John Intorcio 3 months ago

Rowell’s may not be the cheapest but they’re always available, skilled technicians, highly professional, and get the job done!!!

Response from business owner

John, we appreciate your kind words and are glad to have helped with your clogged drain.

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Catherine O'Connell 3 months ago

Very professional to work with from our initial phone call through to their prompt arrival time and thorough work. We would highly recommend to others!

Response from business owner

Thank you for the recommendation Catherine. Rowell's believes that we are only as strong as the weakest link and with customers like you, we continue to be strong 36 years later.

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David Chevrette 4 months ago

Mandie and her team went above and beyond with fast service! Closing on a home can be stressful but one call had a Rowell’s Professional at my house within an hour with the work completed that day. Amazing service at a fair price

Thank …

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Karen K 4 months ago

Great company sent a text before coming. Friendly and very knowledgeable.

Sam V 4 months ago

Great job Mike was very pleasant and professional thanks again 👍👍

Candace M 4 months ago

I have had an ongoing issuein my master Bathroom since last winter, and finally decided to ask for professional help after injuring my stroke side arm recently. …

Denise J 4 months ago

Quick, efficient, and I would recommend you guys to everyone

Chuck Oglebay 4 months ago

These guys are the best. On time. Highly professional. Solved the problem and more.

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Fran B 4 months ago

A huge thank you! Very impressed from all angles!

Ray B 4 months ago

Just wanted to let you know that the young man who came to my home in Salisbury NH today to pump my septic tank was one of the most professional and courteous service man that I have met in a long time. Well done Rowell’s

Jack F 4 months ago

We always recommend your services!!!

Jack and Brenda Fortier 🙂

Gordon Archibald 4 months ago

Service is prompt, efficient and helpful. Would definitely recommend this business.

Response from business owner

Thanks for the recommendation Gordon! Share us with a friend anytime!

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David O 4 months ago

Went great tech was very polite and professional

Allene H 4 months ago

Great experience. two employees that know their equipment. both very nice and friendly. put their covers on their shoes.

Steve Crane 4 months ago

extremity professional and knowledgeable of the situation

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Elizabeth Blier Carr 4 months ago

Amazing service. Arrived promptly, fixed the problem completely in no time at all and the guys were extremely friendly professional. I would recommend them to anyone and definitely use them again.

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Seth A 4 months ago

Terrific! Our driver, Bob, was amazing. Extremely polite and informative. Held great conversation while he got the job done in a timely fashion. Spoke very highly of the company and how much he enjoys working for it. Please tell his …

Donna Wardner 4 months ago

Great service by Rowell's.

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Gerry E 4 months ago

Aidan O'Brien did a great, very professional job. Very personable. Very pleased with the service

Andrew & Ruth McDaniels 5 months ago

The driver from heal did a very good job

Clayton M 5 months ago

Im very pleased with the service i received today. I can't say enough good about Derek, what a pro!. I would use his service again and tell other's.

April Doherty 5 months ago

Thanks for everything, guys! Your service was literally superior from the first call that I made for service to the guys that came out (dressed very professionally, knowledgeable and courteous) from the delivery to the set up and pick up. I…

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Robin Smethurst Clayton 5 months ago

Keith and Mark were so professional. Not sure if I will use the company for repairs, but can’t say enough at this point about how professional everyone was that I talk to.

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Rowell’s Reviews