Rowell's Reviews | Rowell's Services

Stephen Berwick 2 days ago

Great service and response time. Took care of my Mom's emergency plumbing concern within minutes of outreach. Mom remembered the Grandparents who began the company and feels the present owners are continuing the outstanding service. I …

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Hank Jewett 2 days ago

Rowell Service is top shelf less than a hour Ian was here took care of the problem. I want to thank Mandy for following up on the call. Definitely will be calling again.

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Carrie Curley 2 days ago

Team was great. Very professional and efficient.

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Larry Shaltis 3 days ago

Appreciated prompt reply and evaluation. Very friendly and professional.

Response from business owner

Larry, Rowell's prides itself on our professionalism and friendliness. Keith, a seasoned employee, and Jessy, a brand new employee seem to have made a great impression on you and I'll be sure to pass along the kind words. Thanks!

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Chuck Oglebay 3 days ago

These guys are the best. On time. Highly professional. Solved the problem and more.

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Fran B 3 days ago

A huge thank you! Very impressed from all angles!

Ray B 4 days ago

Just wanted to let you know that the young man who came to my home in Salisbury NH today to pump my septic tank was one of the most professional and courteous service man that I have met in a long time. Well done Rowell’s

Evangeline Barnes 8 days ago

Very courteous, professional and prompt in service. So appreciate their service for our emergency!

Response from business owner

Thank you Evangeline!

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Amy Mancini 9 days ago

Extremely pleased with the service, attention to detail, and promptness they provided. Excellent!!!

Response from business owner

Amy, thanks for the great review!

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Kim Prause 10 days ago

Jason and Duane were fantastic, helped us out even after a really long day.

Response from business owner

Thank you Kim, I'll be sure to pass the praise along to Jason & Duane!

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Rick Wolfe 11 days ago

Very well run and professional company. Excellent communication and follow up skills. Highly recommend doing business with then.

Response from business owner

Thank you for the recommendation Rick!

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Jack F 11 days ago

We always recommend your services!!!

Jack and Brenda Fortier 🙂

Barbara Kimball 12 days ago

They did a great job, took the time to tell us about our septic system, thing's we did not know, very much appreciated the advice, we will definitely be calling them again, would recommend to anyone, great job, Rowells.

Response from business owner

Fantastic Barbara, thank you for taking the time to leave us a review.

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Gordon Archibald 12 days ago

Service is prompt, efficient and helpful. Would definitely recommend this business.

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David O 12 days ago

Went great tech was very polite and professional

Kathryn Perkins 14 days ago

Great job! No "surprises" added to the estimate. Friendly, professional employees. I'd recommend this company!!

Response from business owner

Thank you Kathryn for the positive feedback and review.

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Kyle McNamara 16 days ago

They responded quickly and repaired the issue with our septic. Great team! Thanks again

Response from business owner

Thanks Kyle! We are here for you 24/7 – so happy we were able to get your septic back up and running properly for you as quickly as we could!

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Gale F 17 days ago

Anthony G. arrived promptly, assessed the situation, got the parts out of the truck and went right to work. He did a great job and was efficient and extremely friendly, as was the office personnel. I will definitely use Rowell Services …

Response from business owner

Thank you Gale, that is exactly why we stock our trucks with as many parts as possible! Super happy Anthony provided you with WOW service!

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Matt Maglio 18 days ago

Very knowledgeable and courteous employee help with a full understanding of the septic system. Highly recommended!

Response from business owner

Matt, thank you for the compliment and business!

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Robert Horn 18 days ago

Came out quickly to service my problem, staff was knowledgeable and proffesional, offering detailed information on my problem and the solution. Great service, worth the money spent

Response from business owner

Robert, thank you for taking the time to write this nice review!

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Allene H 18 days ago

Great experience. two employees that know their equipment. both very nice and friendly. put their covers on their shoes.

Janice Mello 20 days ago

Professional, helpful, respectful of my husband who has a brain injury and I will continue to utilize their services

Response from business owner

Thank you Janice for the wonderful review and words of appreciation. We appreciate your business!

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Steve Crane 20 days ago

extremity professional and knowledgeable of the situation

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Elizabeth Blier Carr 21 days ago

Amazing service. Arrived promptly got the job done quickly and the guys were friendly and professional. I would recommend Rowells to everyone.

Response from business owner

Thank you Elizabeth! Always happy to hear positive feedback!

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Elizabeth Blier Carr 22 days ago

Amazing service. Arrived promptly, fixed the problem completely in no time at all and the guys were extremely friendly professional. I would recommend them to anyone and definitely use them again.

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Seth A 22 days ago

Terrific! Our driver, Bob, was amazing. Extremely polite and informative. Held great conversation while he got the job done in a timely fashion. Spoke very highly of the company and how much he enjoys working for it. Please tell his …

Jack Norton 23 days ago

Great service, and a pleasure to deal with in person, and on the phone. All the techs are friendly and respectful. The operators/dispatchers are all polite and courteous.

Response from business owner

Jack, thank you for the positive words. We appreciate your business!

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Donna Wardner 23 days ago

Great service by Rowell's.

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Gregory Murray 24 days ago

World Class Service as I have never witnessed in my 50 plus years!..Keith Bryant and his young assistant blew me away today......From start to finish – their knowledge, professionalism and True Passion was evident throughout their …

Response from business owner

Gregory, THANK YOU! So happy to hear you experienced such excellent service from our ROCKSTAR team! Have a better than great day!

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Gerry E 25 days ago

Aidan O'Brien did a great, very professional job. Very personable. Very pleased with the service

Andrew & Ruth McDaniels 25 days ago

The driver from heal did a very good job

Barbara Ribeiro a month ago

Excellent service

Everything was as promised and perfect

Thank you

Response from business owner

Thank YOU Barbara for taking the time to leave a review!

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Chas Smith a month ago

Great service. Arrived on time. They have a nice notification feature that lets you track where your driver is and how far out they are. Robert was very friendly and got the work completed quickly. Will definitely use them again.

Response from business owner

Fantastic to hear Chas, I'll pass the positive comments along to Robert!

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Guy Wire a month ago

EXCELLENT FROM START TO FINISH ! Rowell's was well-recommended by another excellent plumber. I am so glad I called them. A person took my call, no machine. She was very knowledgable and pleasant. The guys came promptly, quickly found the …

Response from business owner

Thank you for the amazing review! This is great to hear! Have an AWESOME day!

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Clayton M a month ago

Im very pleased with the service i received today. I can't say enough good about Derek, what a pro!. I would use his service again and tell other's.

April Doherty a month ago

Thanks for everything, guys! Your service was literally superior from the first call that I made for service to the guys that came out (dressed very professionally, knowledgeable and courteous) from the delivery to the set up and pick up. I…

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Robin Smethurst Clayton a month ago

Keith and Mark were so professional. Not sure if I will use the company for repairs, but can’t say enough at this point about how professional everyone was that I talk to.

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Bill Jennison a month ago

Used Rowell's Services to have septic tank pumped out. Received a text message from the driver letting me know he was on his way to my house. Driver was very courteous. Would use Rowell's again....

Response from business owner

Great feedback Bill, thanks for the review!

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Charlene Crowell a month ago

I called Rowell’s today to have a portal potty delivered for the weekend after having a bad customer experience with another company. Panicked knowing I have 100 people coming to my house on Saturday, I called and was greeted by Erica. She…

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Allen Strickrott a month ago

This was a preliminary visit to get advice & a price quote to repair or replace copper water pipes that repeatedly freeze in the winter. Suggestions were given and they are working up a quote. The guys were great! And no charge to examine…

Response from business owner

Allen, thank you for this incredible review! Have a better than great day!

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Paula Blais a month ago

Rob and Mike were very courteous, friendly, and professional.

Response from business owner

Thank you, Paula, for the kind words. I'll be sure to pass along the message to Rob and Mike.

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Linda H a month ago

Excellent professional knowledgeable friendly service would recommend you

Bill Johnson a month ago

My central a/c failed, Rowell's came the same day I called, diagnosed the problem, had the necessary parts on the truck, fixed the problem in the same day. Very courteous and professional, will definitely use again.

Response from business owner

Awesome news, Bill! Glad we were able to fix immediately!

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Beth L a month ago

So easy!! I got text alerts. I didn't need to be present. I could pay with my card or the day of. I recommend them.

Response from business owner

Thanks Beth!

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Anne O'Donnell Buttner a month ago

We had a pipes freeze in our house this past winter and they were responsive and professional. Took care of the plumbing, HVAC and electrical very efficiently. Great staff from the office to the field. We will use them in the future.

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John Adamo a month ago

Excellent company to do Business with, Professional in every aspect and special thanks to Keith and the Owner's for their service's ,This company is Highly recommended.

Respectfully

John

American Eagle G.S.

Gilford

Response from business owner

John, happy to hear the positive words regarding our team! Thank you for taking the time to leave a review!

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Edward Streeter a month ago

Fantastic service! Everyone at Rowells treats you like you are the most important customer! I highly recommend them.

Response from business owner

Thanks for the 5 star review, Edward!

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Stephan Gaumond a month ago

Excellent service great timing

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Doris McNamara a month ago

The phone service was friendly, appointment made very timely, driver let me know when he was on his way and well within the time frame quoted, and I am very happy with every aspect of this business. I will be calling them again and will …

Response from business owner

Doris, we are so happy you enjoyed your experience with us! We look forward to serving you again in the future! Have a better than great day!

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Doris McNamara a month ago

The phone service was friendly, appointment made very timely, driver let me know when he was on his way and well within the time frame quoted, and I am very happy with every aspect of this business. I will be calling them again and will …

Response from business owner

Doris, we are so happy you enjoyed your experience with us! We look forward to serving you again in the future! Have a better than great day!

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Paul Chalmers a month ago

Mike was on time, texted me on the way, was very polite and did a fast efficient job. I would highly recommend.

Response from business owner

Fantastic to hear Paul! Thank you for the response.

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Mark B a month ago

They did a good and fast job

Russ Kikkert a month ago

The septic pump truck and a repair truck came to service my home in Campton NH. They did a same day appointment and did an amazing job. Couldn’t find two more personable guys in Mike Daneault and Mike Wing. Would highly recommend both!

Response from business owner

I will pass along your comments to Mike & Mike! Thank you!

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Lois Flaherty a month ago

They were absolutely terrific. They came the same day after I had spent five days trying to get someone to come to repair a non-functioning septic system. They figured out the problem was an electrical relay after we thought we might need …

Response from business owner

Awesome Lois! Glad to hear you're satisfied with our services.

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Joseph G a month ago

Your guy was very helpful awesome

Michael Sulprizio a month ago

Great first experience with Rowell’s. Air conditioner wasn’t working right and they almost immediately returned my request for service. Tech came out on 4th of July and fixed my AC so we could be comfortable the rest of the summer! Tech …

Response from business owner

Happy to pass along your review to Gregg. Here's to many more positive experiences with Rowell's!

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Kevin P a month ago

Ian and his very capable team arrived to my home an hour and half after being contacted on a Friday

evening after the 4 th holiday and within two hours changed out and modified and our septic system pump that failed and also pumped the …

Response from business owner

Thanks so much for the great review Kevin! It was our pleasure serving you! Have an amazing holiday weekend. -Mandie (Ian’s wife) LOL

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peter m a month ago

We had a toilet back up at our vacation house in Moultonborough we had nine people staying here and at 9 o’clock the toilet backed up We called 11 people know one Could help us. My wife called And they were very empathetic and said they can…

Response from business owner

Peter, thanks for the kind words and glad we were able to help you out!

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Leonel Klassen a month ago

Great service !

In and out before you know it. Very professional and courteous.

Response from business owner

Thank you for the great review!

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Janet Smith 2 months ago

Rowell's provided excellent service, starting with the local service agent that answered the phone. The service agent was very pleasant and helpful as we scheduled an appointment for a pump out. I received a call the morning of the …

Response from business owner

Janet, thank you for taking the time to leave this review! It was a pleasure servicing your home.

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Mike Holmes 2 months ago

Very easy to set up an appointment and text message reminders are a great touch. Eric Dion was fast, knowledgeable and professional.

Response from business owner

I'll pass your kind words along to Eric, thank you!

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Robert P 2 months ago

Everything finished up ok thank you very much

Cheryl Milner 2 months ago

Staff are friendly and knowledable.

Response from business owner

Thank you Cheryl!

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Cathy Blackwood 2 months ago

Very timely good depth of knowledge and clear explanations.

A pleasure to do business with.

Response from business owner

Thank you Cathy for your feedback! We appreciate your time and hope you have a lovely day!

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Elks L 2 months ago

It was very good and it was great seeing Alex again. He is first class. Once we get our pipe fixed we will be calling to get our pipe lines flushed out

Paul Dougan 2 months ago

I have dealt with Rowell's septic services in Franklin NH for many years. I needed help with the gas fitting part of my construction project in Bethlehem, and I was surprised to learn that Rowell's was available and ready to help, even …

Response from business owner

Absolutely, Paul! Happy to help in most of NH!

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John D 2 months ago

Aiden was very pleasant and professional. Thanks for the pump out.

Harold Samuels 2 months ago

Brent, our service expert, was very knowledgeable, helpful and efficient. Excellent service from the Rowell team.

Response from business owner

Thanks Harold, I'll send Brent the nice words.

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Pat Rowell 2 months ago

Wonderful company to work with from the office staff to the actual plumber they sent. I had several projects. Plumber was timely, polite, knowledgeable & professional. What a joy to have found this company. Only one I will use going …

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Tim Dumont 2 months ago

Today we had a pre-purchase septic inspection completed for a house in Alexandria. Scheduling with Rowell's was easy. Keith was the gentleman who did the inspection. He was nothing short of professional, knowledgeable and very thorough. We …

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Donna Castor 2 months ago

Competent, friendly service. Arrived late in the day, but were called about the change in time. Thank you. Will see you in 3 years!

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Margaret Rody 2 months ago

Professional, knowledgeable, personable staff.

Great first time service. We will be regulars. Thank you Rowell's.

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John Koral 2 months ago

We use them for plumbing, electrical, hvac, very professional and do an excellent job. Thank you Rowell...

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david dietz 2 months ago

Excellent and fast service. Our experience has been over the years very reliable. Serviceman Mike wing was outstanding.

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Elizabeth A Trought 2 months ago

Show up when scheduled. All service providers are friendly, answering our sometimes inane questions. We now use them for variety of activities. All seem competent and admit when stumped and call for help (we have very complicated heating …

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James Griffin 2 months ago

As promised the driver called before arrival. Before backing into the driveway did an assessment and asked the best spot to put the truck on the driveway. After backing in (tri-axle truck) insured there was no damage from the wheels.

He …

Response from business owner

James, we are so happy you had a great experience. We very much appreciate your feedback! Have a great day!

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Sylvia G 2 months ago

Eric was very helpful and answered all questions l asked informed us of options and worked hard.

Elaine Glover 2 months ago

We have already referred you and your service to two of our friends. People are always looking for very good service and yours was outstanding!

Thank you.

Response from business owner

Elaine thank you so much for allowing Rowell's Services to provide service to you. Have a great summer and we appreciate you referring us to your friends!

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Michael Johansson 2 months ago

Professional, courteous and friendly service at a fair price. I will, and have recommended their company to others. Zero negatives with our entire experience

Response from business owner

Michael, we appreciate you taking the time to leave us a review, have a wonderful summer!

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Thomas Kum 2 months ago

Good service and friendly,helpful

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Steve Burris 2 months ago

We use Rowell's for Septic, air-conditioning and plumbing. It's very convenient to have someone take care of multiple needs. Rowell's people are always customer-centered, friendly and thorough. They take the time to explain what they're …

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George D. Sutcliffe Jr. 2 months ago

Quick return of phone calls and keep you up-to-date with text and email messages. The service personnel are very pleasant, friendly and have been thorough in their work. I haven't heard any foul language from them – even when it is late at …

Response from business owner

George, we are so grateful you choose Rowell's Services for your home, thank you!

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Carolyn Carwell 2 months ago

Rowell's Services is a well-run business. They are pleasant to deal with and responsive when I need a fix.

Response from business owner

Carolyn, thank you so much and we are happy to help you whenever you may need us! Have a better than great day!

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Anthony Salerno 2 months ago

They show up on time and get the job done right. Professional, dependable and knowledgeable says it all.

Response from business owner

Anthony, we are so grateful for your insight, thank you!

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Peter Drake 2 months ago

Had a HVAC Heatpump split system network installed covering 3 floors. Rowell's team are very professional, polite, and leave everything clean, and are always helpful when calling for additional information. Would definitely rehire for …

Response from business owner

Peter, we are so happy to help you and are looking forward to working with you again in the future!

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Ron Hrasna 2 months ago

They showed up on time, the driver was knowledgeable and friendly. A good experience

Response from business owner

Ron, thank you so much for your insight! We hope you have a better than a great day!

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Richard Lapointe 2 months ago

They’re making the transition from oil to natural gas very easy for me.

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Lori S 2 months ago

Very quick and efficient service. Especially in an emergency! Everyone I have spoken with are polite and informative. I really appreciate your excellent employees and the piece of mind your company has provided. It is difficult to rent your…

Mary T 2 months ago

I just wanted to let you know that Bob did an excellent job. He was

courteous and friendly. I had plans for the evening and I appreciated how

quickly he did the job while still being thorough.

Robert M 2 months ago

Great service mike was very informative as I was asking questions.

Dick OConnell 2 months ago

workers knew hat they were doing and worked quickly. Very happy with the service. I called early in the morning and they were here before Noon

Response from business owner

Dick, thank you so much for the great review!

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Kristin Oberg Hubbard 2 months ago

Just had Rowell's Services out to service our septic. They were on time, courteous, did a great job, and reasonably priced. Highly recommend.

Response from business owner

Kristin Thank you so much for taking time to recommend us! We appreciate you, have a great summer!

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Lisa W 2 months ago

I am very pleased with the two men who came and are figuring out the problem with the Jacuzzi tub. So far so good! Thank you!!

Amy Sue DeLucia 2 months ago

I am beyond thrilled with the service I have received as a new customer. Pat Goodridge came out to our home for a quote we inquired about. Not only did he cover the requested service but he went above and beyond and provided me with quality…

Response from business owner

Amy, we appreciate your kind words, have a great summer!

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Frank Desjardins 2 months ago

I thought Rowell,s was just a septic service boy was I wrong. There boiler tech came over and cleaned my furnace. Mike was great and did a professional job for the price they quoted me. I will recommend Rowells to everyone. p.s. they pumped…

Response from business owner

Frank, thank you very much for being a great Rowell's Services customer!

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Mike & Linda Barlick 2 months ago

Alex and his team did an excellent job today. Our job was challenging and they all worked hard to get the job done right. Jobsite was left clean with new grass seed and hay ready to make it look great soon. Always very pleased with …

Amy D 2 months ago

I am beyond thrilled with the service I have received as a new customer. Pat Goodridge came out to our home for a quote we inquired about. Not only did he cover the requested service but he went above and beyond and provided me with quality…

Melissa Bigler 2 months ago

These guys where stealler, on time....answered all my questions....explained everything....discussed preventative options, and were courtouse clean.

Response from business owner

Melissa, thank you we think they are stellar as well!

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Patricia Freeman 2 months ago

Fast service call and William was great. Shared his knowledge on a few maintenance ideas on my mini split and told me exactly what he was doing. Very knowledgeable.

Problem fixed before the hot weather.

Response from business owner

Patricia, William appreciated your kinds words thank you again!

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jeff frost 2 months ago

Pat Goodridge came out for a valuation of our heating system yesterday. He is very professional and easy to talk to. He explained everything that he thought would be appropriate for replacing the furnace. We will definitely be using their …

Response from business owner

Jeff, I shared this great review with Pat and he truly appreciated it!

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Rowell’s Reviews