Rowell's Reviews | Rowell's Services

Amanda Marusarz 3 days ago

Today when I realized my kitchen sink was pouring all the contents onto my floor, I was horrified. I called Rowell’s and they calmly and kindly spoke to me and had someone out to my house very quickly. Once here the man was very …

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bill milner 3 days ago

Mike serviced boiler and A/C. Very professional. He was on time. We were very pleased.

Response from business owner

Great!! Mike is an expert at what he does and with decades of experience, one of the most knowledgeable Service Experts around. So happy to hear you were pleased with the service and we thank you for choosing Rowell's Services.

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Heather Rose 4 days ago

Real nice Guy. Met the owner. Planning future work with him.

Response from business owner

Thanks Heather for taking time to leave a 5-star review. I'll be sure to give Ian your praise and we look forward to working with you in the near future.

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Matt Kowalski 9 days ago

I used Rowell's service for septic tank pumping. I will definitely use this service again. I strongly recommend Rowell's. There are no negative comments. 5 stars out of 5.

Response from business owner

Thank you Matt for choosing us for your recent septic tank pumping. We appreciate you as a customer and wish you a hot, happy, and healthy summer! Can't wait to hear from you again for any future septic, drain, heating, cooling, plumbing and electrical needs.

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Dave Laton 10 days ago

Easy to setup septic pump date, and they arrived to complete the process. Two men worked together and the job was completed.

Response from business owner

Thank you Dave for taking a moment out of your day to leave a 5-star review and recommendation. We appreciate you choosing Rowell's Services.

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Tim Mills 12 days ago

This is our second time using Rowell’s to pump out the septic tank and couldn’t be happier with their service. The tech was very professional and great to chat with. He Helped explain how to keep a healthy tank and got his job done in a …

Response from business owner

Thanks Tim, we appreciate your business. Please remember us in the future for any septic, drain, heating, cooling, plumbing, and electrical needs. Have an amazing day!

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T W 14 days ago

Just cost estimate today for new mini splits. They do service our boiler and septic and have always done a great job.

Response from business owner

Thank you for taking the time to leave a 5-star review and recommendation.

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Dave Pelletier 17 days ago

All aspects of the service were excellent from the technicians who came, to setting up the appointment with customer service to the off-hours person I first spoke to. I've use Rowell's for septic in the past and have always been pleased. I …

Response from business owner

Thanks for the fantastic review, Dave! We really appreciate you taking the time to do that!

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Roland Duval 18 days ago

Jon was friendly...courteous...and knew what he was doing. Satisfactory repair in a timely manner!

Response from business owner

Roland, we are thrilled to hear Jon exceeded your expectations. Thank you for the review!

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Laura Welch 19 days ago

Top notch service, called on a Saturday and technician arrived in a tmely manner. He was very knowledgeable, and answered all our questions and was able to fix our problem. Would definitely call them again if needed.

Response from business owner

Thanks for the fantastic review, Laura! We really appreciate you taking the time to do that!

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Lisa Philbrick 19 days ago

I've used Rowell's in the past for other plumbing issues and repairs and have always received courteous and professional service. This time was no different. I submitted an appointment request online through Rowell's website to get our …

Response from business owner

Thank you for the review! We really appreciate it and are happy to hear you received only the best customer service from Rowell's Services!

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Alberta Snow 19 days ago

The plumber did a great job. Rowell's billing system usually doesn't include an itemized bill but after talking to them, they agreed to give that to me. The way they bill seemed complicated.

Response from business owner

Thank you for your honest review. If you need explanation of your bill or account in general, please feel free to call us 24/7 at 934-4145. Our Customer Service Specialists will be happy to thoroughly examine and help you out. Have a better than great day!

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Deborah Bond 23 days ago

The office contact Kelly was very friendly and informative. The staff that came to inspect my septic was clear on what they were doing and what they found. Gave me a emailed report that arrived just as they left.

The Septic pumping was done…

Response from business owner

Thanks for taking time for that great review, Deborah! We work tirelessly to serve our customers at the highest level!

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Deirdre Haley 25 days ago

From the phone call to request the emergency service to the technician that came to do the repairs, phenomenal service. On the phone they tried to walk me through simple things to check prior to requesting the emergency service on a holiday…

Response from business owner

"You all deserve all of the stars" is my new favorite line from a review. Thank you Deirdre for the in depth and lovely review of your not-so-lovely emergency. It looks like you joined our Total Care Club which will bring you continued benefits throughout the year, as well as savings and other discounts all while saving you $$$. We appreciate you as a Rowell's Services customer and wish you a happy summer.

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Christina Schaefer 25 days ago

Service provider was professional, competent, and easy to deal with—overal a ver positive experience.

Response from business owner

Thank you Christina for the 5-star rating and review. We appreciate your choosing Rowell's Services.

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Mike Bailey a month ago

Very good service cleaned out my septic tank

Response from business owner

We appreciate you as a customer Mike, thank you!

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A salamander Guy a month ago

awesome job. helped find septic, emptied it and then added a cover

Response from business owner

Thank you for choosing Rowell's Services.

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Denise Marzahl a month ago

Mike and Andrew were timely and professional. They were extremely understanding of our 3 crazy pups! We will definitely be using them for any needs in the future.

Response from business owner

While they are both pup lovers, Mike is a softie for crazy pups. Thank you for recognizing Mike and Andrew. Happy to hear you're satisfied with your Triple Play tune-up. We appreciate you as a customer and look forward to visits with your 3 pups in the future!

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Ann Henderson a month ago

This was our first time using Rowell. They replaced our water heater in less than 24 hours from our initial call. Hands down the best company we have worked with in quite a while. Fast, efficient, courteous service from all employees that …

Response from business owner

Wow, what a great review to read. Thank you Ann, I will be certain to share with our HVAC Team and their Team Leaders. So great to hear of your joy in our performance and satisfaction of service. Thank you for the 5-star rating and recommendation. Please keep us in mind for any future septic, drain, heating, cooling, plumbing, and electrical home services needs.

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Warren Witkowski a month ago

I had Rowell's Services troubleshoot and repair a mini split A/C system. They were very professional and and knew what they were doing. They explained what they found and how that caused the problems I had. I would definitely use them again…

Response from business owner

Our HVAC Service Team is great. So happy to hear we were able to troubleshoot and fix your mini-split issues. Thanks in advance for the future recommendations, we certainly appreciate it.

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Deborah Peoples a month ago

Excellent customer service with a smile. Extremely knowledgeable and helpful. We found the personnel to be very agreeable and easy to work with. We will definitely use Roswell in the future. Thank you

Response from business owner

Out of this world (Roswell reference!) Thanks Deborah for the 5-star rating and taking a moment out of your day to recommend Rowell's Services.

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Raymond Caron a month ago

It was easy to schedule service to unclog our drains on our vacation camp. They were friendly and courteous and didn't mind me watching them do their work which was informative in helping me in understanding why we were experiencing the …

Response from business owner

Mr. Caron, always happy to have customers watch us in action (which can be a bit gross at times). Glad to hear you're happy with the drain services provided at your summer home. Thank you for being a Rowell's Services customer.

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Sylvia Crawford a month ago

Service techs came earlier than expected but glad I had returned from my doctors visit early and was in time of Rowells arrival.

The service was right on and very informative as they gathered information about our older Central heating and …

Response from business owner

Sylvia, the Total Care Club will keep you and your home safe and sound with preventative maintenance, money saving coupons, and additional discounts for members. Here's to you staying cool with your 3 pups and husband this summer! Thank you for choosing Rowell's Services. We appreciate you as a customer.

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Jeff Varney a month ago

Technicians extremely professional and informative. Customer service rep, on a Sunday, was courteous, professional and extremely helpful during a stressful time. Would recommend to anyone needing their provided services.

Response from business owner

Thank you Jeff for the kind words. We certainly appreciate you taking time out of your day to recognize our Team and their professionalism. Again, thank you for being a Rowell's Services customer and for your service.

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Paul Hubbard a month ago

We had our septic system pumped today. The gentleman who conducted the work was professional, articulate, and answered my questions. The job was done quickly and neatly. Would do business again!

Response from business owner

Paul, Jim is one of great assets here at Rowell's Services. I will be certain to relay the praise to Jim's Team Leader. THANK YOU!

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Mary Curtis a month ago

Showed up when they said they would and did the job (I think. It’s underground)

Response from business owner

LOL Mary, yes, I can assure you the job was done. Thank you for choosing Rowell's Services and being an amazing customer.

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Altonarch a month ago

Replaced electrical gfi outlet. Repaired toilet components. The receptionist was great, very polite, with pre and post repair follow up calls. Received text day of with service persons picture, great idea. Service men were knowledgeable and…

Response from business owner

Thank you for the 5-star rating and thorough review of the work completed at your home. I will pass along your concerns in regards to the pricing to a Team Leader.

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Stuart Russell 2 months ago

They did an excellent job of pumping our septic tank. Explained the procedure very well to me, answering questions thoroughly and professionally. He described a problem to me. Gave me a thorough explanation, and treated it.

Quality service …

Response from business owner

Stuart, Bob is a rockstar when it comes to septic pumpings and are thrilled to hear of your review. Thank you for recognizing our team and for taking a moment from your day in leaving a 5-star rating and review.

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Valorie Wright 2 months ago

I inquired about the possible installation of a gas appliance and spoke to their licensed technician. He answered my questions about the cost and logistics, and gave me his best advice on how I should proceed . It really helped me …

Response from business owner

Valorie, thank you so much for taking the time to leave a review and recommendation of Rowell's Services. We value your opinion and appreciate your choosing us for your recent home service needs.

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Steven Markiewicz 2 months ago

Excellent service. Jon did a great job, and was friendly and efficient.

Response from business owner

Thank you for the 5 star rating and for choosing us for your recent plumbing needs.

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Jim Kubec 2 months ago

Fast and friendly – Pumped out our septic tank and carefully replaced the cover.

Response from business owner

Thanks Jim, glad to hear that our Jim exceeded your expectations and were pleased with our services. We appreciate you as a customer.

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Frank Marino 2 months ago

Great company to work with. Great people, great attitude, and they wear many hats so no matter the issue I only need one phone number.

Response from business owner

One call does it all! Thanks Frank for choosing our company for your home services needs. Please keep us in mind for any future septic, drain, heating, cooling, plumbing, and electrical work.

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Joyce Dunwoody 2 months ago

Rowell's drain technicians arrived on time, and they were pleasant, efficient and professional. They solved the problem quickly. The entire experience (from first phone call until the truck drove away) was unexpectedly good. I will …

Response from business owner

Thank you Joyce! So happy to hear we exceeded your expectations and were able to fix the drain issue. We certainly appreciate you taking a moment out of your day to leave a review and recommendation. Have a better than great day!

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Carolee Longley 2 months ago

We had a really positive experience with them. Outstanding customer service from booking the appt with Mae on-line, to the actual service being done. We had our septic tank pumped, excellent service, Robert was pleasant, knowledeable and …

Response from business owner

Carolee, how pleasant to hear! I'll be certain to pass along the praise to Mae and Bob's Team Leaders. Fun fact, they're siblings! We appreciate you choosing Rowell's Services for your septic needs. Please keep us in mind for any future septic, drain, heating, cooling, plumbing, electrical, and excavation needs. Have a fantastic day!

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J Covart 2 months ago

Yearly service on a air conditioner/furnace they installed

Response from business owner

Thank you for choosing Rowell's Services for your yearly maintenance. We appreciate you as a customer!

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Laureen Mastine 2 months ago

Robert Daley came to my house to pump the septic on Sunday, April 18th. Robert was very kind, courteous and professional. Prior to Robert arriving, I received a text with a notification and photo as well as a phone call indicating that …

Response from business owner

Laureen, Bob is wonderful! And you're quite welcome for the prompt response and great service! This is how Rowell's Services has been since 1983 and will continue to be day in and day out. We appreciate you taking a moment out of your day to recognize Bob. I'll be certain to pass along the praise to his Team Leader. THANK YOU for being a customer; we appreciate you!

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ANTHONY PATTI 2 months ago

Arrived on time. Explained what was needed. Reasonable price.

Response from business owner

Anthony, thank you for the simple and descriptive review. We appreciate you as a Rowell's Services customer!

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Andy Greco 2 months ago

Rowell’s technician tuned up my heating system. Mike was professional, on time and very knowledgeable! I will be using Rowell’s again!

Response from business owner

Yes! This is what we always strive for; to be your whole home services company. Thank you for choosing Rowell's Services and for choosing us in the future. Have a better than great day!

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donv1234 2 months ago

It was a challenging situation and Keith and Jeff were very helpful answering my questions and giving me a better understanding of my septic system.

Response from business owner

Fantastic news to hear! Keith is a veteran to the trade and Jeff just starting out so together they make a dynamic duo! We thank you for leaving a review and wish you a happy spring and upcoming summer season.

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Dana Twombly 2 months ago

Great company. Working for you the people. Very pleasant company to deal with.

Response from business owner

Thank you so much Dana for the warm words of appreciation.

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Lorene Pelino 3 months ago

I am not sure if emptying out my septic falls under "Repair sewer" or not, but that's what I had done. I had called another business, one closer to my home, and after 3 days, they still had not returned my call even though I stated on their…

Response from business owner

Lorene, what a sweet and tender review. Thank you for taking the time to leave a 5-star rating. I'm so glad we were able to get out there quickly before anything major (like a back-up) took place. The Service Expert that came to your home is top-notch and I'm certain the dig wasn't too much for him. Please keep us in mind for any future septic, drain, heating/cooling, plumbing or electrical needs. And be sure to mention if you're a Senior Citizen for an additional discount. We appreciate you!

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Shaun Reilly 3 months ago

I had an emergency that I couldn't find anyone to help on short notice. I called Rowell's and they were at my house within an hour and a half. The team showed up and went right to work. They knew what they were doing and help me and my …

Response from business owner

Shaun, clogged drains are often untimely and emergent. Glad to hear one of our great Drain Crews were able to get to your home quickly and resolve the issue. Thank you for the kind words and for taking the time to leave a review. We appreciate you choosing Rowell's Services.

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Bob Swartz 3 months ago

I found Rowell Services to be professional from setting up the appointment to correcting the problem to followup. Though certainly not inexpensive, I wouldn't hesitate to use them again.

Response from business owner

Bob, I will be sure to pass along your praise of Mike's professionalism to his Team Lead. With decades in the HVAC field, he is one of our greatest assets. Thank you for choosing us for your recent HVAC needs and we hope you have a better than great day.

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Stephen Loosigian 3 months ago

Rowells always comes through for our property management company! It could be a middle of the winter drainage dig to Eric and Brian showing up at midnight for a clogged drain. They are always professional, respectful and honestly glad to be…

Response from business owner

Happy to be a part of the Kelly Pine Properties support staff! Trusted since 1983, Rowell's Services is here for all your septic, drain, heating/cooling, plumbing, and electrical needs. We appreciate you choosing Rowell's Services and for taking the time to leave a review and 5-star rating.

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Kevin Bentley 3 months ago

Rowell’s was quick to respond when we were having problems with our boiler during the weekend. They were able to have a technician come out (Joseph) who was very friendly and fixed the problem promptly. Fantastic service and will definitely…

Response from business owner

Kevin, Thanks for 'showing the love' for Joe and our HVAC Service Department. I'll be certain to pass along the praise to his Team Leaders. Wishing you a fantastic day!

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Stephen Garcelon 3 months ago

The technicians inspected our septic system as we had concerns regarding the leach field. Rowell’s was responsive, the technician’s were informative, personable, very professional and had a sense of humor. Highly recommended their work!

Response from business owner

The trade that started it all! We have a special spot for septic systems and our team is top-notch. THANK YOU Stephen for choosing Rowell's Services and taking the time out of your day to leave a review. We appreciate you as a customer.

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R Bristol 3 months ago

After opening our summer camp, which went smoothly, we had new problems with a water pump and failed angle stop valves. It took two trips to identify and fix the problems, but all repair men were courteous and professional. They were able …

Response from business owner

Great to hear that our amazing Service Experts were able to fix the problems presented and the opening went smoothly with that 1 'bump' in the road. Thank you for the 5-star rating and recommendation. We are here for you and the camp 24/7! Have a great camping season!

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Kim Runion 3 months ago

Excellent services. Staff very easy to work with. I like that they send a picture of the tech in advance so you know the right person is entering your home

Response from business owner

Safety is one of our Core Values and that goes both ways between our business and customers. Putting a face to a name is important. Glad we were able to fix your plumbing issues and we thank you for choosing Rowell's Services.

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Mitchell Bernard 3 months ago

Great service and communication. Prices were a bit high.

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sharon curry 3 months ago

Andy took plenty of time to explain the ins and outs of air conditioning as I try to choose what is the best option for my renovation. I appreciate his patience and professionalism and will certainly use Rowell's Services when I decide to …

Response from business owner

Sharon, THANK YOU! What a warm welcome to Andy and our HVAC team @ Rowell's Services. We appreciate you as a customer and think you're super cool (get that corny joke since A/C reno?!) Have a better than great day!

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Michael L Cole 3 months ago

Very pleased with the work they

did.

Response from business owner

Great to hear as always! Thanks Michael for letting us know how pleased you were with our services.

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Mattie Rasche 3 months ago

This was our first time using Rowells, and we were very impressed. When a company charges by the hour, you always worry that they won't work in an expedited manner. The crew of 2 that came to resolve what turned out to be roots in the …

Response from business owner

I'm glad to hear your first experience with our company was beyond your expectations and we've gained a customer in you! Thank you for choosing Rowell's Services for your recent drain work and we look forward to servicing you and your home in the near future. Roots are the worst!

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Lawrence Shaltis 3 months ago

Expert repairs made. Very polite and considerate.

Response from business owner

Thank you Lawrence, we appreciate you taking the time to leave a 5-star rating and review.

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Scott Golden 3 months ago

Very happy with these folks as usual!

They have done a wide variety of repairs for me.

Very prompt and courteous.

Response from business owner

Mr. Golden, THANK YOU for being an amazing customer. Cheers to your new water heater and for being a multi-trade customer. We appreciate your business as always.

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Tina DiGiorgio 3 months ago

Got a free check of my sewer line. Very professional and did not try to sell me services I did not need.

Response from business owner

Tina, thank you for leaving a review and 5-star rating. Glad to see you used the promotion on the recent radius letter and were able to take advantage of the free camera check! Have a better than great day.

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Melissa King 4 months ago

Andrea and all the girls were super quick getting back to me and setting up an appointment to have one of the electricians come out to change out some outlets, install an outlets and install a light fixture in my bedroom. Jessy the …

Response from business owner

Thanks Melissa for taking a moment to leave a review regarding our AMAZING Customer Service Specialists and our AWESOME electrician Jessy! We appreciate you as a customer and please keep us in mind for any other home services need or want in the future.

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Ahni Malachi 4 months ago

Alex, Eric, and Jim are a hoot! They made an awful situation possible to deal with. The humor mixed with amazing expertise are an unbeatable combination. I will definitely use Rowell's again in the future. (Much love for the "rock and roll …

Response from business owner

Ahni, sometimes you just need to laugh it off (especially when it comes to poop!) Happy to hear that our Drain & Excavation Crews were able to make the best out of a bad situation. Great to hear that you'll use us again in the future and we thank you kindly for the recommendation and 5-star review.

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Thomas Upperman 4 months ago

The work was completed very quickly and professionally. All work was done cleanly with no interruptions. I would recommend and hire again

Response from business owner

Thank you, Thomas, for the recommendation and choosing us for your recent drain work. We love 5-star ratings and our customers! Have a great day!

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Stephen Ciavola 4 months ago

Fast, professional service.

No hidden costs

Accurate assessment of the problem provided satisfactory solution.

Response from business owner

Thank you Stephen for the 5-star rating and review of Rowell's Services!

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Daniel Cherry 4 months ago

When a school has to shut down because the 50 year old cast iron pipe has failed and it is buried in a concrete slab, what can be done? Rowell's Services pipe lining solution was nothing short of a miracle. The team assessed, planed, and …

Response from business owner

Mr. Cherry, the 'trenchless excavation' or pipe reline is such a fun process to watch all involved in fixing. Our Excavation Crew are some of the most hardworking guys on the planet and Rowell's Services appreciates you taking time out of your busy day to recognize our work. We thank you for choosing us and for any future recommendations. Have a better than great day!

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John Lindsay 4 months ago

Todd assessed our heating situation and gave helpful suggestions as to how to go about ascertaining what our problems may be.

Response from business owner

Todd is great, wouldn't you agree? His knowledge of the HVAC trade is second to none and I'll be certain to pass along the praise. Thank you for choosing Rowell's Services for your recent heating assessment.

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Robert Doretti 4 months ago

My septic system could not move waste grey water to the leaching field. Your Service Expert, Eric Tucker released a frozen distribution line to the leaching field by inserting a power hose connected to hot water and forcing the water …

Response from business owner

Before even replying to this awesome feedback, I shared with the entire company your appreciation of Eric. So happy that he was able to resolve your septic & drain issue. Thank you for taking time out of your day to recognize our team member and for being a Rowell's Services customer.

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Christine Baker 4 months ago

I had the culvert under my driveway cleaned out. The guys did a great job. Very nice, friendly and knowledgeable. And best of all, they answer the phone and they show up! Good job Rowells

Response from business owner

Christine, thanks for taking time out of your day to leave a 5-star review. Happy to hear our Drain Crew was able to unclog the culvert / culprit! We appreciate you choosing Rowell's Services.

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RJ Quirion 4 months ago

I was a bit weary about using big service company to take care of my plumbing needs. In the past with other companies I had been way overcharged. I tried to make arrangements with smaller plumbing companies, but they were either too busy, …

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Seth Faris 4 months ago

The service was a septic tank clean. Robert Daley was very polite and professional. I will recommend him and Rowell's Service. I appreciate the service he provided and knowledge he gave. I definitely will be using Rowell's Service again.

Response from business owner

Thank you, Seth, for choosing Rowell's Services. Bob is a delight and I'll be sure to pass along your praise. In reviewing your account, I see that you were given the Veteran's Discount and for that I thank you for your service.

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Sherri Parker 4 months ago

The Rowell's Service was the best phone call I ever made for this project. Alex came out for the initial call, I worked with Kim on the phone when paperwork was getting in order, within two days Mike and his team were out to do the job …

Response from business owner

Sherri, What a great and heartfelt review. Alex and Kim are a Dream Team and I'm so glad we were able to help you with the pipe reline. Mike and Crew are amazing and we appreciate you recognizing them. I'l be certain to pass along the comments to all involved in your home's project. We thank you for choosing Rowell's Services.

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Marguerite Perez 4 months ago

I was pleased with the communication. It’s important to me that servicemen are on their way or that they may be delayed.

The technician was friendly and courteous. Also very knowledgeable about heating systems. Answered my questions and …

Response from business owner

Marguerite, we value your time and that is why we let you know when we are on our way. Heating systems can be complex and the language foreign, so it's wonderful to hear it was easily understood. Thank you for taking a moment out of your day to leave a 5-star rating and review.

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Katey Green 4 months ago

Everything was quick and efficient. Perfectly priced and on a Saturday! We needed help quickly and received it.

Response from business owner

Katey, thank you for taking a moment out of your day to leave a 5-star rating and review. Glad we were able to help you and thanks again for choosing Rowell's Services.

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Art Landry 4 months ago

We've had Rowell's over on a number of occasions. They replaced the lines to our kitchen sink through a tight crawl space, unclogged our main sewer line, pumped out our septic tank and serviced our septic system. I wouldn't say they are the…

Response from business owner

Thanks Art for the extra 5 stars in closing! We appreciate repeat customers such as yourself and look forward to servicing you and your home again in the future. Cheers to unclogged drains and a clean septic system!

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Barb P 4 months ago

Polite personnel, knew what they were doing, got right to work. Found defective controller on installed heat tape. Would refer and call them again.

Response from business owner

Barb, this is what we love to hear; will refer to others! That's how we've been trusted since 1983, word of mouth referrals! THANK YOU for choosing Rowell's Services and for leaving a 5-star rating and review of services.

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Rik Stevens 4 months ago

First-rate service as always. The team got an electrician out here right away even though it wasn’t an emergency, Len called to give a 30-minute heads-up, then promptly diagnosed and fixed the problem. Highly recommend.

Response from business owner

Thank you Rik! I will pass along the praise to Len and his Team Leader. We appreciate you choosing us for your electrical needs. Please keep us in mind for future septic, drain, heating, cooling, and plumbing needs.

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Ammaniya Omiya 5 months ago

A did feel like the quote they gave for the job might've been a little steep, for replacing a couple pieces of hardware (a washer and a spring). But also, I needed our leaking faucet fixed fast and they were available asap and I didn't have…

Response from business owner

Thank you for the honest and heartfelt review. Happy to hear we were able to rectify and fix your leaky faucet in a timely fashion. We thank you for choosing Rowell's Services and look forward to servicing you and your home again.

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Cabinet Depot Concord,NH 5 months ago

Family business, local business. Shop local, shop American ..... keep America Great.

Response from business owner

We appreciate B2B reviews! Thank you so much for leaving a 5-star rating and a reminder to shop local! Have a great 2021!

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Shawn Dutton 5 months ago

Very happy with Rowell’s service! Friendly, informative, and honest pump truck driver. I was glad I called them and will be using them for future septic services.

Response from business owner

Thank you Shawn for the review. Great feedback on Jim, your Service Expert that I'll be certain to share with his Team Leaders. Have a great day!

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Nick Anton 5 months ago

Thanks to Rowell's service they came out last minute to service my boiler that was not working. Great company! Professional! and responsive!

Response from business owner

Nick, thank you for the exclamation points in the review to emphasize how thrilled you were with our company. We appreciate you choosing us and for the great 5-star rating and review.

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Laura Polakowski 5 months ago

I want to thank the team at Rowell’s for prompt, knowledgeable service. We primarily interacted with Brian and I think, Kim, in the office. On our first call, which was handled as an emergency because of an incoming snowstorm, they were …

Response from business owner

Laura, you're too much...leaving reviews on both Google and Facebook! We love the flattery (just kidding). We do however, think you're amazing and appreciate your choosing our company. Happy 2021!

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Craig Walsh 5 months ago

I would highly recommend this company. They were very professional, arrived on schedule and did all they could to fix my clogged up sewer connection. Several roots in the pipe and determine the pipe was broken under the house. Not the best …

Response from business owner

Craig & Gina, thank you for the 5-star rating and taking a moment to leave a thoughtful review. Roots are the devil when it comes to your drains but we are here to help fix the issue. Have a better than great day!

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Laurette Young 5 months ago

This is the 1st time we have used Rowell's service. Best decision we ever made. We had a cleaning service on our heating system, and filter change on our tank. Mike was super polite, & came with a mask on which is very important to us, …

Response from business owner

'Best decision ever made' – what a proud sentence to read! Please be certain that our HVAC Team, along with the entire company, will be able to read your review. We appreciate you for choosing Rowell's Services and thank you for being a customer.

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susan olson 5 months ago

The 2 young guys that came here were very helpful and polite. great reputation for the company, impressed how professional these young men were! Great job!

Response from business owner

Susan, what a nice review of Rob & Jared! I'll be certain to pass along the praise to their Team Leader. Happy to hear your satisfaction with Rowell's Services. We look forward to servicing you and your home again in the future. Thank you!

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Dennis Gautreau 5 months ago

Prompt, courteous, friendly, professional people. Would highly recommend Rowell's to anyone that can use their services.

Response from business owner

Dennis, we appreciate you as a customer and for taking the time to leave a 5-star rating!

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Richard Budge 5 months ago

Rowell's is a great local company. They have been here on a few occasions for various reasons. The appointments were scheduled quickly, and the service folks were professional and took care of the problems as quickly as possible. I have no …

Response from business owner

Hey Richard, thank you so much for taking the time to leave us a 5 star review!

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Kelly Chapman 5 months ago

The team at Rowell’s has serviced my commercial property for several years now, and a recent experience I had truly showcases their dedication to building long-term, trust-based relationships in our community. Another company accidentally …

Response from business owner

Wow Kelly, thank you so much for such a detailed review! We are so grateful that you called us to get your furnace fixed, we certainly always go out of our way to do the right thing. We are so happy that Will was able to come to you and give you the answers that you needed and help you find a solution that worked out best for you and your tenants. Feel free to call us in the future, and thanks for choosing Rowell's.

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Allison McGregor 6 months ago

We called Rowell after our carbon monoxide alarm went off and we had to evacuate our home. Rowells answered our call and sent a service technician to our home on a Saturday.

While he was unable to resolve that problem that day. He left us …

Response from business owner

Allison, I am so sorry this happened! Let me look into this right away and we will be in touch shortly. Thank you so much for this feedback.

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Jason Menard 6 months ago

Hired company to clear a sewer service from house to forced main on a Sunday. Referred by local plumber. Two man crew (Ryan and Jim). Guys were very quick, no nonsense, knew a lot of people in my own industry (good networking). All safety …

Response from business owner

Thank you Jason, for taking a moment out of your day to leave a 5 star rating and review. Our professionalism and referrals from other local businesses is what we've built our business on. Happy to hear of your satisfaction and that we've gained another amazing customer in you and your home.

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David Kelloway 6 months ago

Guys got right to it. Made repair and out of here in no time. Would recommend them.

Response from business owner

Thanks for the review, and the recommendation David!

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Lynn Horigan 6 months ago

Excellent service. Takes care of everything and cleans up after themselves.

Response from business owner

Thank you Lynn! We are grateful you gave us a chance to give you 5 star service

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Laurace Farmer 6 months ago

We were very pleased with the service we received from Rowell’s. Their customer service was outstanding! Not to mention the job they do. I was in a panic over our septic system acting up around the Holidays. They assured us that their techs…

Response from business owner

Thanks Laurance! Nobody needs septic problems, especially around the holidays so we are so happy you called and gave us a chance to come out and fix you up with our 10/10 service! Thanks for calling Rowell's!

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Ed Plourde 6 months ago

Just had a sewer pipe reline done 12-21. Alex first came out to evaluate & give us an estimate. Very professional in the way he explained it all. Dealing with Kim on the phone was great handled all our scheduling & any further questions we …

Response from business owner

Thank you for the detailed review Ed! We are so glad that Kim, Mike, Rob & Ben were able to knock it out of the park for you!

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Mike Dugas 6 months ago

Second time I’ve used Rowell’s and I will definitely use them again. First time was washer and dryer hookup and this time they installed a bathroom fan and secondary light. Always professional and quality work.

Response from business owner

Thanks Mike for taking a moment to leave a 5-star rating and review. We appreciate your business and wish you a fantastic holiday!

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Melody Hughes 6 months ago

I called for multiple services, setting up appointments was a breeze, great communication! So far I've had one inspection completed. The guys were so professional and knowledgeable, very friendly too. I'm looking forward to working with …

Response from business owner

Fantastic Melody, glad to hear your experience with all of our team has been a positive experience. We look forward to servicing you and your home for years to come. Happiest of holidays to you and yours!

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Michael Cullinan 7 months ago

Had to find why a electric breaker was tripping off. Although the solution turned out to be simple. Jess did a very thorough job checking all possible causes. Thanks Jess.

Response from business owner

Thank you Michael, for choosing Rowell's Services for your electrical needs. Happy to hear Jessy was able to fix it with a simple solution. We appreciate you and wish you a happy holiday season.

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Robert Gonyea 7 months ago

Last year I used Rowell's to fix a leak on my furnace. After having a company come out twice and said they could not find the problem it was time. Rowell’s technician walked over to my furnace and within 3 minutes found the issue, fixed it …

Response from business owner

Robert, that is what we strive for...to be your whole-home service provider. Thank you for taking the time to leave a 5-star rating and a thorough review. As a member of our Total Care Club, you are getting the most bang for your buck! No additional emergency fees, discounts on services, and money-savings coupons for all service lines we offer. Thank you for being a customer and season's greetings to you and yours!

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Donna Merkwan 7 months ago

Mr. Goodridge was very helpful and felt confident he would be able to finish the service today very personable and I felt his company would treat all their customers with honesty and respect.

Response from business owner

Thank you Donna, we really do give all our customers special care and attention! We pride ourselves on our honesty and integrity, please don't hesitate to call us again!

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C F 7 months ago

Rowells services installed our new furnace . The office staff is incredibly polite and friendly, they walk you through everything and answer all your questions with incredible patience. The installation staff are super professional, …

Response from business owner

Thank you for your review! We are very happy that you called us for your furnace installation, and don't hesitate to call us again if you need any repairs!

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Chuck Kriebel 7 months ago

I have been using Rowell's to pump my septic tanks for over a decade. They have proven to be totally reliable and competent. Now I see that they have licensed plumbers and electricians offering home services. I plan to use them the next …

Response from business owner

Yes! Chuck, this is the type of testimonial we love to see. Being your whole-home service provider for all things septic, drain, excavation, plumbing, heating, cooling, and electrical. We've got you and your home covered. Thank you for choosing Rowell's Services and being a dedicated customer.

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Barbara Judd 7 months ago

Very friendly tech very through prices a bit high but great service

Response from business owner

Thank you Barbara, for taking the time to leave us a 5 star review!

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Maggie C 7 months ago

I wanted to pass along how satisfied and pleased I was with the service I received from Jesse. He was very courteous, being sure to have shoe protectors when necessary. He was very efficient in finding the answers to our electrical problems…

John Reilly 7 months ago

ROWELLS CAME AND SERVICED OUR OUTDOOR SYSTEM IN A VERY TIMELY MANNER AND AT A VERY FAIR PRICE. DRIVER WAS EXTREMELY NICE AND HELPFULL. WOULD RECOMMEND.

Response from business owner

Thank you John for taking a moment to leave a review and 5-star rating. I will be certain to pass along the praise to our team members of your positive experience.

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Marty Le Roy 7 months ago

This was Rowells first time here and they came within a half hour of when I called. I couldnt get to my tank markings in garage so he had to probe but found my tank cover with some persistence. Their service, speed of response and …

Response from business owner

We love to hear comments and reviews like this Marty. We appreciate the 5-star rating and recommendation to others.

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Paul Brand 7 months ago

We needed our furnace serviced before we sold our house and due to the pandemic no one but Rowell’s could come through with an appt. Not only did we get an appt but Mike showed up on time and was courteous, efficient and friendly!!

Response from business owner

Mike has been in the heating and cooling industry for 40+ years and is a true asset to Rowell's Services. Thank you for leaving a review and mentioning Mike. I will share with his Team Leader. Good luck on the selling of your house.

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Rowell’s Reviews