Rowell's Reviews | Rowell's Services

Skip Vaccarello a day ago

Andrew did a nice job explaining things to me.

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valeria giordano 2 days ago

Robert Daley, the pumping guy, was pleasant, professional, he had to dig up my flower bed, but was very careful, and replanted the flowers when he was done. Good job. Nice guy.

Response from business owner

Valeria, that's wonderful to hear. Bob is one of the best and a gentle giant! Thank you for taking the time to leave a wonderful review.

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Scott Pillen 3 days ago

Great service. We will definitely call Rowell's again for service.

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Jackie Slavick 5 days ago

Working at PSU was my first experience with how Rowell's worked, always on time and every guy I came into contact with was nice and respectful. So needing my septic pumped I called them. So glad I did from the lady( KJ? not sure of her name…

Response from business owner

KJ is awesome and we are so happy to have her as part of our Rowell's Services family. Jackie, we look forward to servicing you and your home in the future, thanks!

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Michael Garneau 7 days ago

The service guy was very polite and helpful with all my question. Thanks

Response from business owner

Thank you Michael for trusting our Service Experts to help your household out! Happy to be of assistance.

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Nancy T 8 days ago

Rob and his helper showed up first thing in the morning and repaired our pump very quickly. Very nice people and I am happy that I can use my sink and washing machine again. If we need other services we we definitely call you. Thanks so …

Response from business owner

Sinks and washing machines are essential to everyday life. So happy that Rob and Nick were able to repair the pump and get you back on track (even if your laundry did pile up). Thank you!

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Carol & Robert Beach 8 days ago

Rowell's employee did a quick and professional job. I believe his name was Mitchell. Thanks so much!

Response from business owner

Excited that you were pleased with Mitch's professionalism in repairing your plumbing needs.

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Mary P 8 days ago

Great service. Very knowledgeable technicians.

These are our "go to" guys for everything!

Thank you!

Response from business owner

So excited to be your 'go to' since 1983 for all your septic, drain, heating/cooling, electrical, and plumbing needs.

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Ken Rueffert 9 days ago

Rowell's service was prompt and friendly. Performed my service quickly with great communication. Highly recommend.

Response from business owner

Ken, thank you for the recommendation. Glad to hear you're happy with the Triple Play service.

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Jason Adler 13 days ago

Excellent service as always!!

Response from business owner

Thank you Jason, happy to serve!

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Paul Silva 13 days ago

This was first time using Rowell's and will definitely use them again. This was a small project, locating a blocked line, but it didn't matter. They were able to schedule an appointment around my calendar. The team called prior to …

Response from business owner

Thanks Paul, for the recommendation and taking the time to leave a review. Happy to hear our Service Experts exceeded your expectations.

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Josephine Morse 13 days ago

Today 2 men came to estimate the cost of replacing my electric Baseboard heaters. Half of them didn’t work, and to my surprise the answer was the circuit breakers which had failed. Even my dishwasher wasn’t working, but now there are lights…

Response from business owner

That's our motto, Josephine, WE DO MORE. Thank you for the 5 star rating!

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Scott L Golden 13 days ago

Once again these guys came through with flying colors. They went above and beyond. saved us money and agrevation. Thats the key right there. Will use them again for sure.

Response from business owner

Fantastic, Scott, thanks for calling us with your plumbing needs!

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Vincent Marchiolo 14 days ago

Very thorough and reassuring that the problem would be fixed. Would recommend their services x10. Thank you.

Response from business owner

Thank you for the recommendation, Vincent. Our Drain Crew is awesome!

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Gerard Towle 14 days ago

I was very happy with the work and the service will use them again and again

Response from business owner

Awesome news Gerard, we look forward to being your Happy Pumper!

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john mast 15 days ago

Very helpful with giving advice...I will always use this service

Response from business owner

Thanks, John, we are available 24/7 for you!

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Sarah Benoit 16 days ago

There is no other company that offers the attention and care like Rowell’s. They are attentive and on top of helping anytime we have called. Honest, reliable and 110% dependable!

Response from business owner

That's what we strive to be at Rowell's Services...honest, reliable, and dependable! Thanks so much for taking the time to recognize our core values.

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amy barnabe 17 days ago

On time, overall nice folks.

Response from business owner

Thank you Amy, for your five star review!

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Jane Melanson 18 days ago

Excellent service and communication from start in office to finish for septic pumping. Technician was informative and helpful. Would use them again. Thank you Rowell's.

Response from business owner

Thank you Jane, for choosing Rowell's for your septic pumping needs.

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Robert Gannett 18 days ago

Have always been very pleased with the work Rowell’s has done at our house whether it be pumping out the septic tank, doing electrical work or installing a mini split heating/cooling system.

Response from business owner

Robert, it sounds like you are taking advantage of most of our service lines! Next time you need a plumber, call us and add it to your list of Rowell's services. Thank you for the review and 5 star rating!

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Amanda M 18 days ago

Kyle came to my rescue today. Tub/shower faucet wouldn't stop leaking so after watching a few YouTube videos, I thought, "piece of cake!" Ordered the parts, started my DIY plumbing project, and uh oh.. So I called Rowell's, and Kyle came …

Response from business owner

Kyle is a Superhero! We've all been there with DIYs and Rowell's will always be there to assist when things go south!

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Ted French 19 days ago

The technician was quick, efficient, and informative. I can highly recommend using their services.

Response from business owner

Thanks Ted for choosing Rowell's Services for your septic pumping service and taking the time to leave a review.

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Pat Bahr 19 days ago

Jason was friendly and great customer service.

Response from business owner

Pat, we agree; Jason is awesome. Thanks for noticing and commenting on our customer service.

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Corrine Jutton 20 days ago

Garrett was so fast and efficient and very nice and personable. Even Kylie and everyone at the office is so happy and positive. Thank you!!

Response from business owner

Thank you, Corrine, for choosing Rowell's Services. We strive to be happy and positive no matter what!

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Joanne Parsons 20 days ago

excellent customer service! The employees here really care about their job and their customers! Mike Ball was my plumber today I had an issue where my cat got stuck in the crawl space... he went above and beyond and helped get her out …

Response from business owner

All good, Joanne, happy to hear that Mike was able to add 'rescue cat' to his resume when helping! Thank you for being a Rowell's Services customer.

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Richard Nelson 20 days ago

I was impressed with Keith’s care when bring in hose to my property, he took the utmost care to make sure he avoided my beds and bushes as not to mess up my newly laid bark mulch

Response from business owner

Richard, Keith is thoughtful and attentive and happy to hear he avoided your landscaping properly.

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Allyn Hodge 20 days ago

good work and professional .

Response from business owner

Thank you Allyn, our Service Experts strive to get the job done!

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Angela Perillo 21 days ago

Keith R. was very informative, knowledgeable, and friendly. It was our first experience with septic service and this technician took the time to answer all of the questions we had. It was a great experience and I would highly recommend …

Response from business owner

Keith is great and a wealth of knowledge when it comes to all things septic! Thank you for taking the time to leave a review and for the 5 star rating.

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Roger Sicotte 21 days ago

Pat Goodridge came by and was professional, polite and extremely informative. I would recommend their services to one and all.

Response from business owner

Thank you Roger for the recommendation and description of our Comfort Advisor, Pat!

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marilyn hoyt 22 days ago

Friendly and informative, always a pleasure to speak with also great service.

Response from business owner

Thank you Marilyn for your input on our company. We appreciate your 5 star review!

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Mia Faller 22 days ago

Rowell’s has always provided prompt service with honesty and transparency. We’ve always felt well taken care of and well informed by their services.

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Sarah Gallant 22 days ago

Aside from the catchy Rowell's jingle when on hold. I appreciate you sending a truck out with less than 24 hr notice on a Friday to pump the tank so we could do the install! It is always a pleasure working with Mandy, Ian, and their team! <…

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allyn hodge 23 days ago

We are very pleased with the service and knowlegable staff. Nice yet professional.

We will use you again and definitely refer.

Allyn Hodge

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william wilcox 23 days ago

It’s like clock work – call schedule and in time- perfect

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Suzanne Marengo a month ago

Friendly ,polite, and knowledgeable.

Did not charge us for anything we did not need. Very happy with Rowell's Services.

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Pam Miller a month ago

We were very pleased with Brent who came to our home today. He was professional and informative. He represented Rowell's Services very well!

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Steve Zimmer a month ago

These guys have it all, they’re that good all around!

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Heidi S a month ago

Thank you so much. You all did a great job despite the pouring rain.

Katie Eaton a month ago

Friendly and honest. Hard working and personable. Reasonably priced. We use them for all of our plumbing, heating and electrical projects!

Response from business owner

Katie, THANK YOU for the kind words and it is what we strive for daily! #RowellsProud

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Tina H 2 months ago

I just wanted to say thanks. My mom and I have a very easy fix today and you came up and fixt it and sence it did not take that long you did not charge us anthing. We are so grateful and thankful. Thanks for being a grate business and if we…

Dave Irish 2 months ago

Within an hour of my call on a sewer line clog (due to tree roots), Rowell's team was at my house. A very professional and polite crew who completed the work quickly but with precision. The price for their services was also very fair. I …

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Michael Mckerley 2 months ago

Above and beyond what was expected! Great service I would recommend Rowell Services you will not be disappointed.

Response from business owner

Thank you – we appreciate you! We always want to go above and beyond for our customers – that’s the Rowell’s Services way!

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Vilma Murray 2 months ago

This morning I had the pleasure to have a great person cleaning my septic, Phillip J., he was TREMENDOUS. I like to thank him and Rowells for the great service. I will be looking for more services from Rowells in the Fall or who knows …

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Karey N. Caldwell 2 months ago

I like the way these folks do business. They are accommodating, friendly and easy to talk to. From my initial contact with Kim, who explained everything I needed to know, to Bob, the service guy, who clearly cares about his company and how …

Response from business owner

Thank you Karey! We have the greatest Service Experts and we are so glad Bob did a great job! Just a side note- Bob has been with us 3 years now and has lost 110 pounds! Just amazing huh? He ROCKS and we are so proud of him!

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Debra H 2 months ago

A little confusion on where tank was but once found everything went great ! Phil explain everything and cleaned up very nicely, thank you very much !

Tanya O 2 months ago

Thank you for such great services! The two service men who were here this morning were amazing!!!

Pam P 2 months ago

Your guys are smart efficient professional and do a great job

Ryan Gannon 2 months ago

Rowell’s provided same-day service on a main waste line drain issue at my home. All of the interactions I had with Rowell’s from the initial phone call with the scheduler Andrea to the on-site technicians was professional and responsive. I …

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David Varney 2 months ago

Received quick response to a septic problem that I was having. They arrived when they said they would, went to work quickly and resolved the problem completely. The staff was professional, friendly, helpful.

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Jim Krause 2 months ago

I called on a Monday thinking I would get service in a day or two and they came out that day and the guy made sure everything was functioning properly before he left. He took the time to point out my issues and ways to resolve them. Awesome…

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ERIK B 2 months ago

Had to call for an emergency call out on a Sunday to have our tank pumped. Prompt and courteous service as usual!

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Sandra Stedfast Marshall 2 months ago

Best customer service anywhere

Response from business owner

We have the best customers Sandra Stedfast Marshall!!!

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Nh S 2 months ago

Awesome job and did it in quick time Thank you

Candace M 2 months ago

Today Anthony came to install my Dishwasher for the plumbing piece, and Glen for the upgrade to the electrical service to serve the dishwasher. Rowell's staff think on their feet, and both men were awesome! My dishwasher was missing a …

State B 3 months ago

Great job thanks to the fur trapper

Jack J 3 months ago

Had nothing but good experiences with Rowell Services everytime I needed them. Will be going down to the office to sign a 3 year contract.

Gloria D 3 months ago

Your technician's were very polite and friendly. They did the best they could do for the problem that I had. As employees of Rowell's I highly recommend both technician's!

David J 3 months ago

Your technician was fantastic and so helpful. We appreciate your help immensely and enjoy doing business with you.... thank you...

Hank Jewett 4 months ago

Had a emergency this morning my mother in law furnace stopped working called Rowell Services and within an hour Mike the service tech had it working. Good fast service thanks Rowell Services.

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Christine W 4 months ago

Thank you!! Kim and Anthony, so professional and timely! I appreciate the quick service. Thank you !

Freddy S 4 months ago

I have no words to describe how professional they were with me I appreciated very much, they did absolutely very well job they tought me something's I need to do in order to keep my place in very good conditions, I'm very happy with the job…

Al Edelstein 4 months ago

Had a drain blockage going to septic system. The two workers were most professional. Located septic tank. Used the scoping camera to find the blockage & the cause(baby wipes). Also went in basement to double check no blockage in there. …

Response from business owner

Thank you Al for your great review! We have all the technology to solve any pesky drain problem!

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Richard W 4 months ago

Pat was very professional and courteous I really liked that I was given a quote so quickly Keep up the good work

Stewart Dickson 4 months ago

🤞Friendly personnel and exceptional quality!

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Dennis Ebbs 4 months ago

good prices, friendly knowledgeable workers always on time and do good work

Response from business owner

Dennis; thank you for the recommendation we truly appreciate you and your business.

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Lynne Dey Lounsbury 5 months ago

Highly recommended – Craig and I appreciated your prompt, knowledgeable service tonight! We would gladly call you again if any other problems arise in the future – but fingers crossed that we won't need to.

Response from business owner

Thank you for the great recommendation. We truly appreciate you and your business and know that if you or Craig need us we will be there.

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Beth LaPointe 5 months ago

I didn't realize this company, who I already trusted for plumbing issues, also could take care of my boiler and my septic. Everyone is remarkably positive and pleasant to work with at Rowell's.They even texted me appointment reminder with …

Response from business owner

Beth, Rowell's is the happy home service company and we are ECSTATIC to be your service provider for all things plumbing, heating/cooling, and septic (not to mention drain and electrical too!). We're here for you 24/7 and always with a smile! Thanks for this AWESOME feedback!

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Elaine White 5 months ago

We've been using them for years. Excellent service, competitive pricing. The technician answered ally my questions to maintain a healthy septic system.

Response from business owner

Thank you for the great review and being such a loyal customer, Elaine! We're glad to have you as part of our family.

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Scott Bedard 5 months ago

Contacted Rowells septic yesterday and was serviced today very prompt and the operator was very courteous and professional.also knowledgeable and gave me some great recommendations.

Response from business owner

Scott, appreciative of you taking the time to let us know how you loved our prompt service and the professionalism of our staff. They are the heart and soul of our company and will relay the praise! Thank you!

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Marc Nelson 5 months ago

You technician Mike Frisnia is awesome. This is the second time he did service in our home and both times were a terrific experience.

Response from business owner

We agree that Mike is awesome and thank you for leaving a review stating so. Happy to see he was able to assist you once again!

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Linda Richard 5 months ago

Respond very quickly

Response from business owner

Thank you Linda, we strive to respond to all customers in an efficient and timely manner!

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Kyle Dodge 5 months ago

Always been a reliable company, good company and awesome employees.

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Ted Bolognani 5 months ago

Great service and friendly...

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Carla Puffinburger 5 months ago

Rowell's customer service rep was very friendly and the technician, who responded in much less time than I expected, was knowledgeable and patient in explaining our problem and how he remedied it. The total fee was lower than I anticipated…

Response from business owner

Carla we are so happy that we were able to provide great customer service and our Service Expert clearly explained your issue and how to fix it. Thank you for the recommendation and know that we appreciate your business and your kind words.

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Edward Lichocki 5 months ago

I can’t say enough about the excellent service we always get when dealing with Rowell’s, and this past Christmas Eve was no exception! We had guests staying at our home in Belmont, when we got a text from them about water backing up in our …

Response from business owner

Tammy, Thank you we are truly blessed to have a great team!

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Frank Grelle 5 months ago

They know there stuff and the workers are very polite and caring . It was easy to make an appointment around my schedule. Very Happy with Rowell

Response from business owner

Frank, thank you for the kind words we truly appreciate you taking the time to give us a great review. Thank you for allowing us to come back out and provide service to your home's septic system.

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Jamie Brunt 5 months ago

My indirect hot water heater decided that it no longer wanted to provide us hot water anymore and of course this happened on a weekend three days before Christmas and two days before everyone was coming to our house Christmas Eve.

I called…

Response from business owner

Jamie, Thank You! Holidays are best time of the year and it always seems like it is also the best time of the year for things to break. We are thrilled that you decided to call us and we were there to give you exceptional service and know that we are here for you 24/7. We appreciate you and your business.

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Greg L 5 months ago

The service technicians were very Courteous and knowledgeable after pumping the tank we still had a plug fortunately the drain truck was also here in case and they were able to find the problem and corrected it was very pleased with the …

Kevin Ronald 6 months ago

"Exceeded my expectations as very knowledgeable and professional from the first phone call to the service call.

Response from business owner

Kevin, thank you!! We strive for superior service and glad we gave you that. We truly appreciate you taking the time out of your busy schedule to write a great review. We wish you and your family Happy Holidays!!

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Bill Purslow 6 months ago

Fast response, expert service, polite, knowledgeable technician! Great job!

Response from business owner

Bill, thank you for the great review. We are happy we could keep you warm this winter. May you and your family have a great holiday season.

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Dan P 6 months ago

ALL WENT WELL JOB GOT DONE QUICK AND AND COST EFFECTIVE. THANKS. MERRY XMAS.

CB#:603-455-1688

Susan R 6 months ago

I want you to know how happy i am with your company. From all the phone calls ( very professional and curtious) to being punctional and the 2 men you sent we're great. They were on time, cleaned up after themselfs and just nice guys. …

Donald J 6 months ago

I mentioned Excellant service. Gregg was good

Tom Gallagher 6 months ago

I’ve always had a good experience with Rowells. Chris pumped our tank today and was very personable and knowledgeable. Highly recommend Rowells. Thanks.

Response from business owner

Thank you Tom, have a great Thanksgiving!

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Matt B 6 months ago

Very satisfied the guys were top shelf

Richard E 6 months ago

The truck driver was great I appreciate all your help I couldn't ask for a better service

Gary B 6 months ago

Service was exellent the drive was awesome great personality and answered all my questions i give rowells an A plus

Sheri Dulac Minor 6 months ago

Great customer service and fair pricing glad I called

Response from business owner

Sheri, we're glad you called too! We appreciate you and your business.

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Dorothy G 6 months ago

Very pleased with the work done and everything was explained to me, no surprises.

Debora S 7 months ago

Gregg was very nice and he said that he would have someone looking for the part we need asap. He also said we should have a call back this afternoon and possibly have the job completed tomorrow. We appreciate your prompt response.

Peter Gray 7 months ago

You’re very efficient. Even put booties on to Make sure you didn’t track through the house. Kept things very clean and neat great job

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Edrik Mattson 7 months ago

Rowell’s has been quick to schedule an appointment to have a technician look at my furnace to confirm my own troubleshooting work. They were quick to advise me what I would need to repair the furnace and provide an estimate as well as …

Response from business owner

Edrik, our customers are our family. We love to make them happy and help whenever we can. Financing is just one of the many options we have to help our customers out. Welcome to the family!!

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Laurie M 7 months ago

Thank you for providing your pumping service. We appreciate it😊

John Teeters 7 months ago

It is nice to see a company that is as professional as Rowell’s Services. The service representative was professional, friendly and honest. Values that are hard to find in today’s business climate.

Response from business owner

John thank you for the recommendation, we take pride in our Service Experts commitment to being professional, friendly and honest.

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Nancy Atwood Milligan 7 months ago

Technician very punctual, knowledgeable and polite. Let us know what we needed to do.

Response from business owner

Thank you Nancy for the recommendation.

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Nancy S 7 months ago

Visit went very well. Mike was very informative and polite. No issues whatsoever. Pleased with the service

Arthur E. Cummings 7 months ago

Friendly, professional quick

Response from business owner

Thanks Arthur! In the time of need, friendly, professional and quick is just what our customers want! So happy we could deliver!! 🙂

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Becki French 8 months ago

Wanted to say thank you to Brent for coming over and cleaning out our septic tank. He is very knowledgeable. Really appreciated that he put up with all my questions and letting my husband and I watch him work. His personality alone was …

Response from business owner

Becki, Brent was more than happy to answer any questions you might have about your septic tank. Thank you for the recommendation

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Nancy Roy 8 months ago

Professional and fair!

I’m glad we chose Rowell’s for our overdue septic maintenance and we got advice on how septics don’t like

anti-bacterial soap ... makes sense!

Response from business owner

Thank you so much for the recommendation Nancy

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Linda Geiler Pauwels 8 months ago

Another great job finished by Rowell. They are always knowledgeable, efficient, tidy, and professional. Nice people to work with.

Response from business owner

All the traits that are most important to our Company you just described! Love it! Know that you are very much appreciated!!

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Rowell’s Reviews